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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Loretta P.
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The basket I ordered didn't look like it had very much fruit in it. Going by the picture I thought it had more in it. It was a Christmas gift.

Date of experience: December 22, 2017
Gary K.
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No comment
December 23, 2017

No comment

Date of experience: December 22, 2017
Loventrice J.
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Very pleased with how easy the product was to order
December 23, 2017

Very pleased with how easy the product was to order. The receiver was very impressed with the quality.

Date of experience: December 22, 2017
Diana W.
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I wanted a different arrangement altogether, but it was not available for zip *******. I just don't get it.

The order was rec'd today - it was delivered to my aunt who just lost her husband at Thanksgiving. She was overjoyed. I could hear in her voice that this is the happiest day since his passing.

Date of experience: December 22, 2017
Sam F.
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Great prices and wonderful selection
December 23, 2017

Great prices and wonderful selection

Date of experience: December 22, 2017
James D.
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Too many times I have ordered an arrangement or plant and it didn't even closely resemble the photo in the ad. I am glad to report the plant was received on time and was better than advertised. It's refreshing to see a company over deliver on a promise. Well done.

Date of experience: December 22, 2017
Mike W.
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Very easy and straightforward to use...
December 23, 2017

Very easy and straightforward to use... Highly recommend

Date of experience: December 22, 2017
Steve k.
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Quick and easy good price
December 23, 2017

Quick and easy good price

Date of experience: December 22, 2017
Andrea C.
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I can't really speak to the product yet, as it is not scheduled for delivery for 5 more days, however, I feel confident that it will be satisfactory. The customer service rep that I spoke to on the phone was very helpful.

Date of experience: December 22, 2017
Vera w.
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The ease of the website use is fantastic, my floral arrangement is beautiful!

Date of experience: December 22, 2017
Jolly S.
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It was a good experience in every way
December 23, 2017

It was a good experience in every way.

Date of experience: December 22, 2017
Tammy M.
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The recipient said it was beautiful and representative of the holiday.

Date of experience: December 22, 2017
John T.
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Great service!
December 23, 2017

Great service!

Date of experience: December 22, 2017
caron S.
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My Mother thought they were beautiful if a bit small.

Date of experience: December 22, 2017
Barb G.
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Fast ordering
December 23, 2017

Fast ordering. I ordered this as a last minute gift and it arrived the next day, right on the special day. Recipient said it was in good condition and fruit is flawless. Thank you.

Date of experience: December 22, 2017
Laurie W.
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Easy& quick
December 23, 2017

Easy& quick. Taking advantage of the rebate offer also.

Date of experience: December 22, 2017
Paul S.
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I have used this company for flower delivery in the past. I have received word this time, as like the last, that both parties enjoyed the flowers delivered.

Date of experience: December 22, 2017
Rubyann S.
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It's easy and great offers
December 23, 2017

It's easy and great offers.

Date of experience: December 22, 2017
Diane C.
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I like the uniqueness of the Christmas tree as an option for an arrangement.

I sent two different Christmas tree arrangements and both recipients loved their arrangement. I haven't seen them,yet, but if they are happy, I am happy.

Date of experience: December 22, 2017
Susie K.
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Best selection and best prices of Christmas centerpieces on the net - EXCEPT - even after paying full delivery price and full service charge, the flowers in the centerpieces were still shorted, as was the size. The arrangements delivered only slightly resembled the picture making pictures pretty useless when selecting. The arrangement ordered for Alabama had the hurricane candle as ordered but not the fancy one shown; the arrangement for Florida did not have a hurricane candle at all. Alabama had appropriate ribbon, the Florida arrangement had dollarstore ribbon that was more suitable for wrapping a juvenile present under the tree instead of a Christmas centerpiece for a dining table. The arrangement that went to California must have been really bad - no phone call at all on that one. All in all, what I would consider overly stingy arrangements were delivered for a large arrangement and full delivery price. I've had it with florists who think they should discount the arrangement to cover the customer discount instead of considering their presentation as an opening bid for future business - which is what it is. I'm not upset at SendFlowers, I'm upset at the chintzy florists who accept the order and then cheat customers.

Date of experience: December 22, 2017