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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Christine N.
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I haven't actually seen the final product
December 23, 2017

I haven't actually seen the final product. The person who received them was happy. That's what matters.

Date of experience: December 22, 2017
Barb B.
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First choice not deliverable to that zip code...
December 23, 2017

First choice not deliverable to that zip code...a little disappointed. But got a thNk you call and she was so pleased with what was delivered! All is well.

Date of experience: December 22, 2017
Jaydee F.
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Always beautiful, always delivered on time, always satisfied!

Date of experience: December 22, 2017
Laurie B.
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Fairly Simple process
December 23, 2017

Fairly Simple process

Date of experience: December 22, 2017
Edward S.
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WILL USE AGAIN
December 23, 2017

WILL USE AGAIN

Date of experience: December 22, 2017
Mary M.
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I had to call the receiver to make sure all was well. She was very happy and said that it was beautiful.
Thank you.

Date of experience: December 22, 2017
Lisa M.
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I was disappointed that same day delivery did not take place.

Also, the "handling" fee added is frustrating. It should be included in the price.

Date of experience: December 22, 2017
Laura B.
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I was disappointed in the size of the flower arrangement. I purchased the medium size and was surprised at how small the arrangement was.

Date of experience: December 22, 2017
Carolyn C.
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Pleasant and colorful
December 23, 2017

Pleasant and colorful. Beautifully arranged. Bought happiness to super senior Mother 92 and aunt 96. Merry Christmas.!

Date of experience: December 22, 2017
Nannette M.
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The arrangement was fresh, but seemed smaller tan depicted online.

Date of experience: December 22, 2017
Doris Y.
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I was expecting more pink flowers and better arranged they kinda looked like a kid put them in the vase

Date of experience: December 22, 2017
Aliyah M.
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My order was delivered a day late
December 23, 2017

My order was delivered a day late.

Date of experience: December 22, 2017
Julie M.
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Horrible
December 23, 2017

Horrible. I ordered the premium version and not only received something that looked totally different, but it wasn't even good quality. Wish I could post pictures.

Date of experience: December 22, 2017
Michael M.
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Should show shipping costs before check out!
December 23, 2017

Should show shipping costs before check out!

Date of experience: December 22, 2017
Gillie J.
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I shopped with you before, and was very happy
December 23, 2017

I shopped with you before, and was very happy.

Date of experience: December 22, 2017
Robyn E.
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My mom loves them!
December 23, 2017

My mom loves them!

Date of experience: December 22, 2017
Kelly C.
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Quick and easy process, the good reviews helped me make the decision. It would have been nice to have a heads up about the service/handling fee before check out.
It was great that the delivery person called my mom to let her know the flowers were there! Thanks - she loved it!

Date of experience: December 22, 2017
Linda C.
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Very Easy I hope the flowers are beautiful
December 23, 2017

Very Easy I hope the flowers are beautiful

Date of experience: December 22, 2017
Carol S.
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Was sent as a Christmas gift out of state
December 23, 2017

Was sent as a Christmas gift out of state. No knowledge of quality of product

Date of experience: December 22, 2017
Florida
1 review
1 helpful vote
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No Delivery
December 23, 2017

On Dec 21 I ordered an arrangement to be delivered to my daughters home. I had chose this company because they promised delivery within 4 hours. 6 hours later, no delivery had been made so I called. The auto track system could not even find my order then I sat on hold for quite some time waiting for customer service. Finally I get a young man (claims his name was Yankee) who claimed that the florist wasn't answering him so he didn't know why the flowers hadn't been delivered and he stated they would be delivered the next day. I asked why I paid extra for 4 hour delivery and he offered to refund the fee and give me a $10 certificate. I told him I was not very happy and doubted I would use them again and why not just refund me $10 instead. At first he said he could do that but then came back and said he could not so I asked him to upgrade the arrangement which he agreed to do.
Next day, still no flowers so I call again and a lady tells me they are out for delivery (on their way). Hours later when still no delivery I call again and am told that they couldn't find a florist in my area!
Basically they LIED to me when they said the flowers were out for delivery. Now it is too late to get the arrangement delivered to my daughter and I'll have to wait for a refund to be issued until after Christmas. Will NEVER use this company again!

Date of experience: December 22, 2017