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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Pam C.
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My mom was pleased with the gift
December 23, 2017

My mom was pleased with the gift.

Date of experience: December 23, 2017
Linda f.
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...
December 23, 2017

Date of experience: December 23, 2017
Diane H.
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Very good prices and easy to order
December 23, 2017

Very good prices and easy to order.

Date of experience: December 23, 2017
Judy K.
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Wish the service and handling was not so much
December 23, 2017

Wish the service and handling was not so much

Date of experience: December 23, 2017
Ashley F.
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Very elegant!
December 23, 2017

Very elegant!

Date of experience: December 23, 2017
Amelia H.
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Mom Loved the flowers
December 23, 2017

Mom Loved the flowers

Date of experience: December 23, 2017
Denise D.
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It's a great shopping experience...
December 23, 2017

It's a great shopping experience...need more coupons...a little pricy

Date of experience: December 23, 2017
LENI M.
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Shipping/delivery charge a bit high
December 23, 2017

Shipping/delivery charge a bit high

Date of experience: December 23, 2017
rita s.
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Always excellent
December 23, 2017

Always excellent

Date of experience: December 23, 2017
billie r.
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I sent this as a gift
December 23, 2017

I sent this as a gift. My greatest disappointment was in seeing the picture of the flowers I ordered. This arrangement is NOT what I ordered. I ordered "Golden Elegance Christmas Tree Premium" I ordered a premium because it needed to be special.

I want a refund I am so unhappy with this order and the changes your group made.

Date of experience: December 23, 2017
PJC Z.
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I think the the service fee of $14.99 is very high
December 23, 2017

I think the the service fee of $14.99 is very high. I was really happy browsing the site and I thought the flowers were good value until I was shocked at the end with the service charge.

Date of experience: December 23, 2017
Ashley S.
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I ordered the flowers as a gift for my grandmother and she loved them. They were beautiful and left her with tears of joy. Thank you!

Date of experience: December 23, 2017
Anne B.
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I ordered the Christmas tree and paid for the upgrade. It was awful. A mess. I understand that it would not look exactly like the picture but it looked like someone threw it together and put a bow on it. The recipient sent me pictures via text and I was horrified and embarrassed.
I immediately called customer service. After hearing what had happened, they offered to re-deliver another one the next day and gave both the recipient and myself a gift certificate.
They also informed the florist of my complaint.
Although this did not go as planned, the customer service was outstanding. The company does make every effort to rectify a situation.

Date of experience: December 23, 2017
Meli L.
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Purchased as a Chritmas gift for my sister and they received it after 6p.m. Which I feel is just a little too late for my liking... Especially when the order was placed plenty of days in advance...

Date of experience: December 23, 2017
Bob P.
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I had lots of Fun Shopping threw all
December 23, 2017

I had lots of Fun Shopping threw all
Enjoyed it
Thank you.

Date of experience: December 23, 2017
Asia C.
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Everything was absolutely outstanding even when I was contacted regarding the delivery address, thought everything would be fine but then I was told the date would be changed which I was ok with but the delivery company said it would be delivered pm but they tried to deliver am when I was out leaving message saying would be delivered on original request date eventually I had to go and collect from fedex depot
From You Flowers fantastic but delivery poor and caused me hassle

Date of experience: December 23, 2017
Yvonne G.
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They were delivered a day later than promised, but I did receive a refund for the same-day fee. They were a gift, and the person who received them said that they were lovely.

Date of experience: December 23, 2017
toon v.
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I am very satisfied with fromyouflowers
December 23, 2017

I am very satisfied with fromyouflowers

Date of experience: December 23, 2017
Thomas G.
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Quick,easy and hopefully reliable
December 23, 2017

Quick,easy and hopefully reliable. My order was on time and was very satisfied with the flower arrangement and the follow up that I received, I will definitely use this service in the future.

Date of experience: December 23, 2017
Maricela A.
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Beautiful selection of arrangements at more reasonable prices. Delivery was on time and the flowers looked so much better than online pictures. Truly wonderful fresh flowers. I would definitely recommend and buy from here again.

Date of experience: December 22, 2017