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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Dori W.
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The flowers were beautiful!
December 27, 2017

The flowers were beautiful! My mom simply loved the Vera Wang roses! The vase was so beautifully unique! We expected that the flowers would come with a packet of food unfortunately they didn't. But overall the service was excellent! I will be using From You Flowers again!

Date of experience: December 27, 2017
Rogelio p.
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Flowers were great
December 27, 2017

Flowers were great. My wife loved them so much and the delivering service was awesome.

Date of experience: December 27, 2017
marchelle r.
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The recipients were extremely pleased with the flowers.
Very colorful and designed well.

Date of experience: December 27, 2017
Cindy Y.
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Thank you for fully refunding my money, since the usability delays on your website cost me a couple of hours and put me past the delivery time, thus requiring an additional $2.99 to have the flowers delivered by December 23, but even with my paying that extra amount, they still were not delivered by end of day December 25. They were never delivered. I do website development and could help you! Your website allows you to make some edits before placing the order, but to change the flowers ordered, I had to re-enter all info, including addresses and card info. There was a newly required minimum in that zip code, but it didn't apply to all flower orders, but then I saw that some flowers just tacked on the minimum dollar difference, so I was being charged the higher amount for lower value flowers, so I had to change the order multiple times, requiring me to re-enter all info multiple times.

Date of experience: December 27, 2017
JOSE S.
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Happy with the time been deliver,fast an accurate
December 27, 2017

Happy with the time been deliver,fast an accurate

Date of experience: December 27, 2017
Mariann T.
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Wonderful!
December 27, 2017

Wonderful! Really excellent customer service. My friend loved her flowers! My only issue is the price...but flowers are just expensive. Thanks again:-)).

Date of experience: December 27, 2017
Ashley S.
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I ended up having to get a full refund because what was delivered was absolutely nothing like what I paid for. I will say that customer service was very prompt.

Date of experience: December 27, 2017
Olivia J.
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Very simplified no complications
December 27, 2017

Very simplified no complications

Date of experience: December 27, 2017
Betty W.
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Need more coupons and offer free shipping sometimes
December 27, 2017

Need more coupons and offer free shipping sometimes. Even with the credit my orders are always $50.00.

Date of experience: December 27, 2017
Nicole F.
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They arrived same day
December 27, 2017

They arrived same day. They we're in time and we're beautiful.

Date of experience: December 27, 2017
Bri M.
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Did not look like the product at all
December 27, 2017

Did not look like the product at all. I understand that local florists must make do with what they have on hand, but there is definitely a limit. Was not even worth the price paid. Have pictures for proof. Will not use again.

Date of experience: December 27, 2017
Cheryl R.
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So far so good, will wait to see what the flowers look like, Thank you...
I am pleased with everything,
The flowers could have been bigger for the price I paid. But I am pleased with everything else. Thank you.

Date of experience: December 27, 2017
Barb M.
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Good overall experience; I will use this service again.

Date of experience: December 27, 2017
Julie B.
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Excellent!
December 27, 2017

Excellent! It was expedient and the flow of your website was very user-friendly. Thank you. Happy Holidays!

Date of experience: December 27, 2017
Diana W.
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The ordering process was easy and the product was very good. The delivery time fell short of what was indicated at the time of ordering. Instead of arriving on Dec 23rd as was first indicated, it didn't arrive until Dec 26th!

Date of experience: December 27, 2017
Carolyn W.
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The Christmas arrangement was beautiful and exactly what I ordered. The container it came in was not the same as the one on-line but it ended up being a lot prettier and nicer than the original one. My mother has reserved lots of compliments on the arrangement. I was very pleased with what was sent to her and the delivery date and time was perfect. Thank you!

Date of experience: December 27, 2017
Ryan C.
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Satisfied with the overall service
December 27, 2017

Satisfied with the overall service.

Date of experience: December 27, 2017
Mary R.
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The flowers were delivered as promised
December 27, 2017

The flowers were delivered as promised. My mother loved them. They were beautiful and fresh.
Thank you

Date of experience: December 27, 2017
Cindy R.
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Website was easy to navigate, but very unhappy with a high service fee at checkout and the product delivered was not at all what was pictured on the website. The product received had half the flowers and greenery pictured; it's worth half the price I paid.

Date of experience: December 27, 2017
Rana E.
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The flower I ordered didnt look the same as pictured. It was supposed to be shaped like a Christmas tree and it was supposed to only have red roses and it had carnations. I paid for premium but it didn't look like it was premium.

Date of experience: December 27, 2017