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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Ms T.
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The vase of flowers received by my sister looked less full than the Internet picture!

Date of experience: December 30, 2017
Jennifer S.
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This is my 3rd order, I don't order often bit the other times I was extremly pleased with the flowers and service

Date of experience: December 30, 2017
C G.
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Have used your company in the past multiple times and multiple areas. Both I and the recipients have been very pleased with the product and service. Thank you

Date of experience: December 30, 2017
Richard C.
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No comment
December 30, 2017

No comment

Date of experience: December 29, 2017
Dee B.
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So far so good, waiting to here from friend of quality...WAY TOO HIGH S&H...WILL NOT ORDER AGAIN IF PRICING CONTINUES TO BE SO HIGH

Date of experience: December 29, 2017
Anthony j.
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The first time a little late, let's hope this ones on time, but quality of flowers was awesome

Date of experience: December 29, 2017
Lydia K.
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Verry happy, on time delivery
December 30, 2017

Verry happy, on time delivery

Date of experience: December 29, 2017
Peg B.
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Just concerned about Delivery as long as she gets it tomorrow I am good! Thx Peg Blain My friend received Flowers at a great time as she was having a little Family Gathering and was so surprised when the Flowers came and the Delivery Perspon saiid they were for Her! She is a special needs young lady so I am so very glad she was so Happy! Her sister told me flowers were Beautiful and the Balloon topped it of perfectly!Thx again Peg B.

Date of experience: December 29, 2017
Michelle M.
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I will NEVER use this company again, and will let everyone I know to do the same! I canceled 1 order & received a refund. The 2nd order was left on the recipient's porch a week late & it looked nothing like what I had ordered! Customer Service personnel were rude, and seemed to be reading from a script. Not a happy customer at all!

Date of experience: December 29, 2017
Anabelle O.
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I requested same day delivery, was charged for same day but it was delivered the following day.

Date of experience: December 29, 2017
Doreen R.
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My main concern is how long the flowers will be healthy and pretty for my Sister.

If they are long lasting I'll definitely use your company and refer you to many other people

Date of experience: December 29, 2017
Scott M.
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Easy,peasy
December 30, 2017

Easy,peasy

Date of experience: December 29, 2017
Daidre S.
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The order came on time and the flowers were beautiful!

Date of experience: December 29, 2017
Julie W.
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Very nice:)
December 30, 2017

Very nice:)

Date of experience: December 29, 2017
S L.
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The recipients liked the arrangement, and was delivered on time as promised. Well done!

Date of experience: December 29, 2017
Laura B.
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Quick and easy!
December 30, 2017

Quick and easy! Love the deals

Date of experience: December 29, 2017
Michael G.
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While I completely understand that shipping and handling is not a free service I feel like it should be made clear earlier in the process, not as a surprise at the last step in the process. The same thought applies to the same day delivery charge. Since the arrangements are in a separate "same day delivery" category it should be stated up front that there is a charge when a client opens that category. The same day charge along with S&H increased my order cost by 50%. I understand the cost of business and paying for (presumably) good service, but no one enjoys being ambushed. It's not the charges, it's the sequencing.

Other: The recipient of the flowers was not home n the scheduled delivery date and "From You Flowers" promptly delivered them on a second attempt the next day. Great Service.

Date of experience: December 29, 2017
Deborah O.
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The flowers are very pretty in hues of purple
December 30, 2017

The flowers are very pretty in hues of purple.
They smell nice too.

Date of experience: December 29, 2017
Jeremy P.
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Shipping is over priced
December 30, 2017

Shipping is over priced. Website is difficult to navigate. Some of the flowers looked dried up

Date of experience: December 29, 2017
Nancy T.
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The site is very easy to maneuver and the flowers are easy to pick.

Date of experience: December 29, 2017