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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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BRYAN F.
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Please have order delivered after 3pm or leave at neighbors. Delivery was great, The flowers were left on the front step. The quality of flowers and their presentation did not meet my expectations. It is perhaps my error as I did not pick a specific bouquet and left it up to the florist choice. In hindsight it was a bad choice on my part. I could have picked up the same bouquet at a local grocery store for a portion of the cost. Overall a poor value proposition to have usee fromyouflowers.com.

The delivery at the door was appreciated although it was not what I requested. Thanks

Date of experience: December 29, 2017
LORI U.
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Easy to navigate
December 29, 2017

Easy to navigate. Many options to choose from. Same day delivery is a bonus for my forgetfulness:-)

The recipient of the flowers LOVED them, that's what really mattered(-:

Date of experience: December 29, 2017
Jeffrey W.
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Easy ordering and great selection
December 29, 2017

Easy ordering and great selection. Though when it arrived I was disappointed on how it looked. Way smaller than I expected. The photos are not a good representation of the actual size and quality of the product. The dozen of roses in a vase with chocolates and bear with add on balloon was very disappointing.

Date of experience: December 29, 2017
reba t.
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Very good one exception the balloons selected were not the same ones delivered... I ordered pink balloons specifically,,it wasn't noted or stated anywhere on the site that replacement would be used.,,

Date of experience: December 29, 2017
Ruth J.
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Thanks.It was fasr and easy!
December 29, 2017

Thanks.It was fasr and easy!

Date of experience: December 29, 2017
Mary U.
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Ordering has always been easy on this site but for the second time I am very disappointed in the delivered product as it doesn't look like what I ordered including the ribbon as it wasn't even close to one I ordered and looks very cheap...and for the price I paid, but I feel it is the local florist that changes up the product and sends a smaller version of what is shown. Very disappointed this time.

Date of experience: December 29, 2017
Don S.
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The flowers do NOT resemble in color what was purchased. The picture on the site shows them to be lavender. The actual flowers delivered are pink. Very disappointed!

Date of experience: December 29, 2017
Joshua J.
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Great Experience...
December 29, 2017

Great Experience...Great deals and service

Date of experience: December 29, 2017
MARY R.
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THE BEST!
December 29, 2017

THE BEST!

Date of experience: December 29, 2017
Wanda P.
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Was very satisfied with product and delivery
December 29, 2017

Was very satisfied with product and delivery

Date of experience: December 29, 2017
Carolyn Y.
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I ordered an item from the same day category in the morning around 9:30 am. There is an option to have it delivered after business hours but I didn't feel that I ordered it late enough to warrant paying for after hours delivery. I get a notification around 4:30 letting me know my order will not be delivered that day but tomorrow as soon as possible. The following day I get a call letting me know the order is being processed and will be delivered soon. I call back around noon to check the status of the order because my recipient was looking like they were going to be discharged. The order was estimated to be delivered between 2 and 3. That doesn't seem like as early as possible to me. I was very dissatisfied by the delivery. I will call out to Thor customer service however. They were personable and invested in our conversation. Long story short. Don't have high expectation for the advertised same day delivery. But their customer service is good if you do have problems.

Date of experience: December 29, 2017
Emily P.
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Quick delivery with several options!
December 29, 2017

Quick delivery with several options!

Date of experience: December 29, 2017
Joe B.
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Simple and quick
December 29, 2017

Simple and quick

Date of experience: December 29, 2017
Nereida G.
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SHIPPING COSTS HIGH BUT SO FAR SO GOOD
December 29, 2017

SHIPPING COSTS HIGH BUT SO FAR SO GOOD

Date of experience: December 29, 2017
Jeannette T.
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My friend loved the arrangement
December 29, 2017

My friend loved the arrangement

Date of experience: December 29, 2017
Luis R.
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Very easy, very fast
December 29, 2017

Very easy, very fast. No issues.

Date of experience: December 29, 2017
Christine R.
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Overall I'm happy with services and products
December 29, 2017

Overall I'm happy with services and products

Date of experience: December 29, 2017
Billie B.
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Do we get an email or something when it's delivered?

Date of experience: December 29, 2017
Jared J.
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You Guys Rock!
December 29, 2017

You Guys Rock!

Date of experience: December 29, 2017
D B.
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Great selection of products and convenient same day service.

Date of experience: December 29, 2017