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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Marie H.
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Bouquet arrived as ordered and looked the same as photo online.

Date of experience: July 25, 2020
Regan I.
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I thought the flowers would bigger but overall they were beautiful.

Date of experience: July 25, 2020
Jean S.
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Have used this site 3 times in the last 2 months and very pleased with the promptness. Saw one boutique in person and picture of another. Both were very nice and full.
Thank you for providing such a great service especially during the pandemic.

Date of experience: July 25, 2020
Nancy S.
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Plant was smaller than it looked on the picture.

Date of experience: July 25, 2020
Heather F.
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Excellent quality and customer service
July 26, 2020

Excellent quality and customer service.

Date of experience: July 25, 2020
L V.
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Great selection to choose from
July 26, 2020

Great selection to choose from. The recipient was very pleased and excited.She said everything was perfect. Thank you.

Date of experience: July 25, 2020
Rosemary C.
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My friend was pleased with the flowers
July 26, 2020

My friend was pleased with the flowers.

Date of experience: July 25, 2020
ann C.
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Recipient was happy
July 26, 2020

Recipient was happy

Date of experience: July 25, 2020
Tina C.
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What i recieved was even prettier than online
July 26, 2020

What i recieved was even prettier than online. Was on time and perfect. And my address correction was fixed! Perfect!

Date of experience: July 25, 2020
Shawan J.
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The flower arrived on time and everyone stated the flowers were beautiful and they were arranged perfectly. Thanks

Date of experience: July 25, 2020
Aimee I.
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Was a little pricey but it is for a 50th Anniversary and I live in California and they live in OK now.

Date of experience: July 25, 2020
claudia V.
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I was surprised of the hight shipping and handling since the delivery was from a local florist and it wasn't a holiday

I understand that substitutions may be done. The florist changed tulips for roses and the arrangement wa for my mom who doesn't care for roses. I was disappointed since this birthday I wasn't going to be with her and she has ALZ. FromyouFlowers gave me a $10 certificate.

Date of experience: July 25, 2020
Mike K.
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The delivery driver did a great job!
July 26, 2020

The delivery driver did a great job!

Date of experience: July 25, 2020
Lisa S.
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Very easy to use website Very quick
July 26, 2020

Very easy to use website Very quick. My Sister in Law says that the flowers are beautiful and fresh. The picture she sent looks exactly like the photograph online.

Date of experience: July 25, 2020
Todd Z.
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Website very slow, and I needed to upload photo multiple times and review multiple times to place the order. Product looks great though. The package came in a box, would have preferred it to be delivered out of it, then the heart balloon I thought would have been a normal size balloon not the little balloon it was. I would have ordered multiple ones if that was the case, overall with all the hidden costs it was the same as ordering from 1800 flowers which I received better customer service, the service rep didn't even know how many characters I could use on the case so I could word it properly, thank you

Date of experience: July 25, 2020
Davin d.
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I had a great experience and I'm happy that they use fresh flowers. And the timing of the delivery was perfect. And yes I will use their services again.

Date of experience: July 25, 2020
Jessica P.
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Everything was great but you should note the handling charge

Also the flowers I ordered on the site we're not the same flowers that were delivered, not one Lilly in the bunch and the whole bunch should have been all Lilly's

Date of experience: July 25, 2020
Claudio R.
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Was delivered promptly and in good condition
July 26, 2020

Was delivered promptly and in good condition

Date of experience: July 25, 2020
Marguarite K.
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My first order was great the 2nd I had to cancel and reorder something else hope this works. Because the rep was pleasant I ordered a another arrangement hopefully it is a beautiful as it looks on the web site

Date of experience: July 25, 2020
Chris J.
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Very Easyto order
July 26, 2020

Very Easyto order

Date of experience: July 25, 2020