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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Tracy H.
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Great experience!
January 16, 2018

Great experience! Will use again.

Date of experience: January 16, 2018
Lory P.
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Llaaa
January 16, 2018

Llaaa

Date of experience: January 16, 2018
Houtz k.
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Selection great
January 16, 2018

Selection great
Price great
Customer service great

Date of experience: January 15, 2018
Krista X.
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I ordered these flowers for my mothers birthday, which was today, and the site said the you guys "closed" or what not, at 6pm...she didnt receive her flowers til 6:07. They turned out beautiful so I am grateful for that, but I didnt spend money for her to get them that late...so, Im not sure if there was a spot to put a specific drop off time, but that would be good to know...b/c I had her wait at home all day until she got them. Also, it would be nice to be able to speak with someone when you call the number. When 530 rolled around and she had still not gotten them, I called.

Date of experience: January 15, 2018
Coby J.
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I bought around $120 on what I was getting but when I track the package it says half of the stuff got cut out and I'm only getting $65 worth (after paying). Then on top of that I ordered it 1 1/2 months prior to the delivery date but it never came in. I tried to contact them but they just hung up on me every time. Because of this my girlfriend thought I forgot her birthday and we broke up. And I cant help anything because I am deployed to Afghanistan.

Date of experience: January 15, 2018
Gilberto T.
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Thank you my mother was very happy
January 16, 2018

Thank you my mother was very happy.

Date of experience: January 15, 2018
Julie M.
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All the arrangements I have ordered have been beautiful.

Date of experience: January 15, 2018
Julie M.
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I use your flowers for all occasions...
January 16, 2018

I use your flowers for all occasions... you do a great job.

Date of experience: January 15, 2018
SHERI G.
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Sorry, when you order an item for 39.99 and think that is all, it is disappointing to add $15 handling and then tax and wind up paying $60. It is very misleading.

Date of experience: January 15, 2018
Lyn L.
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The arrangement did not look like what I ordered
January 16, 2018

The arrangement did not look like what I ordered

Date of experience: January 15, 2018
devkant g.
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Great flowers, timely delivery
January 16, 2018

Great flowers, timely delivery. I'm a satisfied customer

Date of experience: January 15, 2018
Alexandria I.
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Shopping experience was good
January 16, 2018

Shopping experience was good. I wish that there was a section that allowed your to narrow down the bouquet options by color. More variety in bouquets would be nice as well. With regards to how the item arrived, instead of arriving on the day that it was scheduled to arrive, it arrived the day after. When a picture of the flowers were sent to me (because it was sent as a surprise to someone else), the flowers did not look like the flowers that I ordered. It appeared to have been put together in a rush. There was way to much greenery fillers and not enough actual flowers. The person that received the flowers did say that they did smell nice. Overall, I will not be ordering from this company in the future.

Date of experience: January 15, 2018
Carole B.
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Wonderful selections to choose from!
January 16, 2018

Wonderful selections to choose from! Great prices & fabulous service, too.

Date of experience: January 15, 2018
Kim S.
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Convenient & simple
January 16, 2018

Convenient & simple

Date of experience: January 15, 2018
REGINA W.
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The recipient received flowers on date requested
January 16, 2018

The recipient received flowers on date requested. She seemed pleased with the selection.

Date of experience: January 15, 2018
Darliene K.
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Simple, easy; even an old lady can figure it out.!

Date of experience: January 15, 2018
Howard S.
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Logging in is a bit annoying
January 16, 2018

Logging in is a bit annoying. Espcially if you cannot recall your password!

Date of experience: January 15, 2018
Dorothy V.
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Couldn't change the size of arrangement when I got to billing page?

Date of experience: January 15, 2018
Julian A.
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Was amazed on the timely order and how fast the delivery was even on a Sunday I was amazed

Date of experience: January 15, 2018
E M.
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I pray the product is as great as the reviews indicate. Shopping was easy.

When I arrived at the funeral home and saw the spray for the first time, I was very pleased with the appearance of the arrangement. The quality of the flowers and freshness were great. There was a little more greenery showing than in the original online picture but not too much, and I liked the addition of the winter red berries. Thank you for your assistance with honoring my loved one appropriately. It was a lovely arrangement. I think she would have been pleased.

Date of experience: January 15, 2018