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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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A S.
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I ordered several bouquets at once for same day delivery due to a death in the family. The flowers arranged within the time frame given, were of a high quality and reasonable price. The recipients were very pleased.

Date of experience: January 16, 2018
Ed W.
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Great product and wife happy
January 16, 2018

Great product and wife happy

Date of experience: January 16, 2018
Kathleen v.
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Great...
January 16, 2018

Great...loved it! My mom was very happy tjats all that matters and counts...def order here again

Date of experience: January 16, 2018
Sam H.
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They smell great
January 16, 2018

They smell great

Date of experience: January 16, 2018
Lisa H.
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I was happy to receive the free shipping
January 16, 2018

I was happy to receive the free shipping. This is what made me place my order with your company.

Date of experience: January 16, 2018
Lucy R.
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On Monday, yesterday, I had to contact customer service when I realized that the flowers I ordered for my friend who lost her father, were not delivered on Sunday. Customer service did a great job contacting the florist and gave me a coupon/discount. My friend received her flowers yesterday.

Date of experience: January 16, 2018
Caleb J.
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Easy search, easy flowing website
January 16, 2018

Easy search, easy flowing website.

The flowers were delivered a day early since there was a chance of snow for the following day. I would have preferred someone call or email me to tell me they were outside. I almost didn't see the package before the snow storm hit.
Overall, the presentation and ease of the process was first class.

Date of experience: January 16, 2018
Jamie A.
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Glad I could use your service even though I was far away to send flowers to my sister.

Date of experience: January 16, 2018
Sandi B.
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Recipient confirmed she received the flowers and it was within a few hours. Good job.

Date of experience: January 16, 2018
michele Z.
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Jjkk
January 16, 2018

Jjkk

Date of experience: January 16, 2018
Chris H.
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The flowers were delivered a day earlier than scheduled, which is understandable since we were expecting snow. However, the flowers she received were not the flowers I ordered. The time before, she received the ones I ordered, but the incorrect size, she received the smallest one available.

Date of experience: January 16, 2018
Joan K.
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What else can I say?
January 16, 2018

What else can I say?
You have 5 stars on all.

Date of experience: January 16, 2018
Kristin Y.
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It was quick and easy, and I am looking forward to seeing the finished product.

Update: My friend loved the sympathy flowers she received! They added some purple in it, and that happened to be her grandma's favorite color, so that made them even more special to her. I feel bad saying that personally I didn't like them as much as her, but she really liked them and that is all that matters! I will definitely be ordering flowers from here again.

Date of experience: January 16, 2018
Marcia O.
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I ordered flowers to be delivered on Jan 15th unfortunately they were delivered on the 8th very disappointed but they did redeliver a new arrangement on the 15th to resolve the problem

Date of experience: January 16, 2018
Kati s.
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I was not expecting 14.99 fee on top of flower fee. Hoping flowers will be beyond expectation. Arrangement was supposed to have sunflowers. It did not. That was a big part of why I chose that one.

Date of experience: January 16, 2018
Cheryl N.
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The flowers were lovely, though not as full as the picture displayed in the order. I ordered deluxe but feel like standard was delivered.

Date of experience: January 16, 2018
Mariangela M.
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User-friendly website, beautiful and fresh flowers, delivered as expected. I recommend it.

Date of experience: January 16, 2018
Julie W.
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I got a picture from my sister of the flowers you delivered. I like one side of the arrangeme t but when I saw the other side it didn't pop. The flowers were pretty, but I didn't like how they are arranged.

Date of experience: January 16, 2018
Tonya k.
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Why did my flower order say $31.99 and then after I put in my payment info go to $39.99. My mother called me and said the flowers were lovely but she didn't know what to expect because I was the one ordering them for her as a surprise. My mom told me what was in her bouquet but it wasn't what I have seen in the picture. I'm not sure what happened? She said she had bright blue babies breath but I thought in the picture it was bright blue lilies or some other kinds of actual flowers. The delivery time was at the very end of the day if it could've just been sooner I thought I had paid a little more for 4.99 to have it delivered sooner. Lastly, I agreed to share my email to receive an additional percentage off. But afterwords it's stated I will have a $12 credit for next time but now that credit time is running out it's kind of unfair but I am satisfied just not highly satisfied thank you for making my mother happy I've very much appreciate it

Date of experience: January 16, 2018
Adriana Z.
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Friendly user web site, the flowers arrived on time, they were pretty, the banner and the card were as requested.

Date of experience: January 16, 2018