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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Michael O.
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Great service online
January 20, 2018

Great service online.

Date of experience: January 20, 2018
Steve S.
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Ghh
January 20, 2018

Ghh

Date of experience: January 20, 2018
Marti H.
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I purchased the orchids for a coworker so I didn't see them myself. She was very happy!

Date of experience: January 20, 2018
Jennifer Y.
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Delivered on time
January 20, 2018

Delivered on time. Nice arrangement.

Date of experience: January 20, 2018
Joseph D.
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The chocolates that I purchased were made out to be more than the measly four pieces that I received. Perhaps a count of how many chocolates come in a box next time would be more prudent.

Date of experience: January 20, 2018
Beverly W.
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Difficult to get to how much your final cost is
January 20, 2018

Difficult to get to how much your final cost is.
Also order was not delivered on time, however after contacting 1-800 they were very courteous, and very helpful and delivered my basket the following day.

Date of experience: January 20, 2018
Dan H.
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We live in the boonies...
January 20, 2018

We live in the boonies...yet you made three beautiful women in my life very VERY happy by delivering to them! You make this too easy! =)

Date of experience: January 20, 2018
Carol T.
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Delivered on time
January 20, 2018

Delivered on time

Date of experience: January 20, 2018
Patti X.
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To this date, I have been very satisfied with my purchases with you!

Date of experience: January 20, 2018
Evelyn I.
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You have beautiful arrangements and reasonable prices

Date of experience: January 20, 2018
Elke S.
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Simply excellent!
January 20, 2018

Simply excellent!

Date of experience: January 20, 2018
Andre L.
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I had three items in my cart, when i went to get a fourth item the other three where somehow removed. Since my daughter then began crying. I only wound up placing one item back in cart. Didn't have time to recreate original order. When my order did arrive my wife was very pleased with it which made me happy. Although the initial ordering process was not the smoothest and a little pricey I am very happy with the end results.

Date of experience: January 20, 2018
Henry G.
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The roses were very small
January 20, 2018

The roses were very small.

Date of experience: January 20, 2018
Lynn S.
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Very efficient and easy the recipient loved the flowers. Thank you fromyouflowers.

Date of experience: January 20, 2018
Patrick J.
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The flowers arrived the same day but not even4days after that they began wilting.

Date of experience: January 20, 2018
Ruby P.
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Very Expensive total
January 20, 2018

Very Expensive total

Date of experience: January 19, 2018
Jill M.
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Great prices
January 20, 2018

Great prices. Easy to use website

Date of experience: January 19, 2018
Cate E.
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Great selections though the image displayed on each, if not most of the selections doesn't described if they were Regular/Deluxe or Premium. Some has them on descriptions confirming what was added to the deluxe or premium, but it would be great to know what was the displayed image was so we know if we are actually looking at regular? Deluxe? Or premium photo?

As per actual item ordered against actial item delivered and received i was very disappointed. It didn't look nowhere near in colors as i expected. Lilac/Lavender hues are absolutely different from Magenta/Pink hues. I was so humiliated because it was for my uncle who passed away. The actual flowers described weren't exactly what were all on and there was no disclaimer about the possibility of the flowers being replaced by something else due to season or for whatever reason.

I am absolutely disappointed and to think that i ordered from CA to VA delivery. I paid $160 and i felt cheated. The banner was awfully crafted on. Just no class at all. I am sure my order fell and was assigned to a bad florist contractor.

Date of experience: January 19, 2018
Stacey S.
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I guess I am naive, but until the final checkout page, I thought the price shown included delivery. It was quite a shock, but I had gone through all the trouble, so I ultimately pulled the trigger despite the large increase to total. Disappointed though.

Date of experience: January 19, 2018
Andrew S.
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Flowers came wilted and delivered in a box
January 20, 2018

Flowers came wilted and delivered in a box.

Date of experience: January 19, 2018