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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Steve T.
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First time user, well done, received a $ 12 discount for my next order unfortunately it expires to soon!
Cheers,

Date of experience: January 19, 2018
Jeanne S.
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It is very difficult to order flowers from so far away.
Pray they will let Sister know I care.
JS

Date of experience: January 19, 2018
Maggie C.
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The pink roses were covered in brown splotchy areas. I ordered 6 dozen and they came in three boxes...they were in bad shape. Couldn't pull off enough of the damaged petals without ending up with no rose! Did not know they had to be shipped. Will make sure what a order comes locally next time. This was very disappointing.

Date of experience: January 19, 2018
Florian R.
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I ordered 5 sympathy wreaths
January 20, 2018

I ordered 5 sympathy wreaths. They arrived on time and they were beautiful. Receiving the flowers comforted the bereaved family so much. I am so grateful to find the florist in the area who delivered much more than what I expected. The beautiful flowers brought so much comfort to the bereaved. Thank you for all that you have done.

Date of experience: January 19, 2018
Chris B.
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Great experience, ordered Thursday around 1am and flowers were delivered Friday around noon! Awesome service

Date of experience: January 19, 2018
TB B.
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Recipient loved the flowers
January 20, 2018

Recipient loved the flowers. Thanks.

Date of experience: January 19, 2018
Vickie D.
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Flower was pretty
January 20, 2018

Flower was pretty

Date of experience: January 19, 2018
Debbie c.
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I think it would be a huge thing if it's possible to send a photo of the flowers we send to our loved ones

Date of experience: January 19, 2018
Adriana L.
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I didn't get to see the flowers in person
January 20, 2018

I didn't get to see the flowers in person.

Date of experience: January 19, 2018
Trish H.
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My flowers were not delivered
January 20, 2018

My flowers were not delivered. I asked for a refund back to my account and my request was met with absolutely no hassle. The representative was very kind and understanding.

Date of experience: January 19, 2018
Lisa J.
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I am giving you 5 stars for the time being
January 20, 2018

I am giving you 5 stars for the time being. Your rating truly depends on how the flowers look when delivered. I took a risk and chose the option for the florist to design a sympathy arrangement for my Mom. They were gorgeous and happened to contain my Mom's favorites. It would be nice to be able to leave a comment for the florist though.

Date of experience: January 19, 2018
MICHELE p.
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Had a mix-up with the address which was my fault but the delivery person was not very nice to my niece who received the flowers.

Date of experience: January 19, 2018
Jolene V.
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Will purchase again!
January 20, 2018

Will purchase again!

Date of experience: January 19, 2018
Robbin L.
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I was surprised by the shipping charges which seemed high. This amount should have been told upfront when you order the flowers.

Date of experience: January 19, 2018
Ellen C.
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Great price and easy order!
January 20, 2018

Great price and easy order!

Date of experience: January 19, 2018
Ashley S.
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Timely and beautiful!
January 20, 2018

Timely and beautiful!

Date of experience: January 19, 2018
Lorna J.
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Last minute gift
January 20, 2018

Last minute gift - you made it so easy! Thank you!
My daughter was happy with her gift and I am very satisfied with your service & product! Thank you.

Date of experience: January 19, 2018
kris k.
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I will definitely recommend-great price-free shipping AND MOST OF ALL your reps were quick to help change delivery address when I found out the recipient worked at home instead of office. I couldn't be happier with your company and your customer service.

Thank you!

Date of experience: January 19, 2018
Margie T.
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After placing my order, I received a notice that your florists in Birmingham, AL did not have the exact item to deliver that I had ordered online. I was pretty disappointed. However, I received a photo of the bouquet from the recipient, and it looked fine. The item I ordered (Shining Warmth Bouquet) was orange roses, yellow cremons, green poms, and a clear green glass hobnob vase. The item delivered was pink roses, yellow daisies, pink alstromeria, and a green bloom I couldn't identify in the photo. The vase was an opaque light green ceramic(?) pot. It looks lovely, but it's not what I ordered. IMHO, if you have florists who are part of your network, they should be able to deliver the items you advertise.

Date of experience: January 19, 2018
Leif L.
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The flowers were very nice
January 20, 2018

The flowers were very nice. My wife was surprised and thankful.

Date of experience: January 19, 2018