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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Carol K.
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I will have my flower recipient send me a photo of the flowers. At that time I will make a follow up review.

I ordered the sympathy PREMIUM BOUQUET. The picture shows all WHITE flowers, including roses. What I got was a fall colored arrangement with a couple of maroon lillies, white and yellow daisies and a couple carnations. The flowers do not look fresh and the arrangement looks crowded and unprofessional. I will not be ordering my funeral spray from you.

Date of experience: January 23, 2018
Steve H.
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I was hit with a $14.99 service fee during the very last step, which was unexpected, and a bit deceptive.

Also, after seeing all the on-site and off-site ads for same day delivery, I decided to use this company. I was informed later that they couldn't do same day delivery. These were for a birthday. Inexcusable, you sell suckers on a promise you have no intention of fulfilling.

Date of experience: January 23, 2018
Carla S.
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So far my experience has been very good
January 23, 2018

So far my experience has been very good. Only one time has there been an issue.

Date of experience: January 23, 2018
Natalie Z.
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It was a seamless process
January 23, 2018

It was a seamless process.

Date of experience: January 23, 2018
CHRISTOPHER F.
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The flowers were delivered on time and met my expectations.

Date of experience: January 23, 2018
Ana M.
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Overall good svc
January 23, 2018

Overall good svc

Date of experience: January 23, 2018
Deiadra B.
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Deliver late but same day
January 23, 2018

Deliver late but same day

Date of experience: January 23, 2018
Vallery J.
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Satisfied with the price, speed of delivery, and web experience.

Date of experience: January 23, 2018
Rachel W.
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Easy order
January 23, 2018

Easy order. I'm in NZ and my daughter is in USA. After a car accident I wanted to send something as I couldn't be with her and the gift basket was perfect. Thank you.

Date of experience: January 23, 2018
julie s.
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The co-workers that I purchased these for were delighted.They said the fruit was fresh and there was plenty to choose/snack from. Thank you for helping me treat these awesome co-workers with an awesome surprise :)

Date of experience: January 23, 2018
Lori J.
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Very fast!
January 23, 2018

Very fast! Love it!

Date of experience: January 23, 2018
Carol L.
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So far so good...
January 23, 2018

So far so good...hope your product is of the highest quality

The person I sent the basket to said it was very nice

Date of experience: January 23, 2018
Cathy M.
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Easy to order and received on time
January 23, 2018

Easy to order and received on time

Date of experience: January 23, 2018
Shannon M.
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Na
January 23, 2018

Na

Date of experience: January 23, 2018
Kayklemens O.
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Good so far it was ok didn't not like the presentation on the receiving end. Wrong choice of small floweres

Date of experience: January 23, 2018
sofia Y.
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Very fast service!
January 23, 2018

Very fast service!

Date of experience: January 23, 2018
Marian V.
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I would not have purchased when I saw $15.00 added for delivery. I was shopping on other sites When I received a message that I could complete my abandoned order with free shipping, I came back and completed my order. I don't know if I would do it again though without the free shipping.

Date of experience: January 23, 2018
bw E.
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This is a fake florist!
January 23, 2018

This is a fake florist! They take orders and never fill them personally. They take orders and put them to a wire service hoping for a real florist to fill.

Date of experience: January 23, 2018
Michael V.
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Wish there were not 'handleing charges' each time I order

Date of experience: January 23, 2018
dennis s.
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Excellent service and products
January 23, 2018

Excellent service and products

Date of experience: January 23, 2018