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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Customer V.
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Product quality
January 24, 2018

Product quality - good. Order arrived two days late. Advertised "same day delivery". What happened?

Date of experience: January 23, 2018
Challete F.
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...
January 24, 2018

Date of experience: January 23, 2018
Marilyn S.
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Flowers were beautiful
January 24, 2018

Flowers were beautiful.

Date of experience: January 23, 2018
Erika M.
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Need a spot for messages
January 24, 2018

Need a spot for messages

Date of experience: January 23, 2018
Jacqueline F.
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Very easy and beautiful fresh flowers
January 24, 2018

Very easy and beautiful fresh flowers

Date of experience: January 23, 2018
Debbi G.
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The bouquet and vase were exactly like the picture! Beautifully done!

Date of experience: January 23, 2018
Joyce S.
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Love your prices, better than 1800 flowers
January 24, 2018

Love your prices, better than 1800 flowers.

Date of experience: January 23, 2018
Kelley A.
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I am glad I found this website to send flowers
January 24, 2018

I am glad I found this website to send flowers. It's reasonably priced and the flowers are loved by my recipients.

Date of experience: January 23, 2018
Hannah T.
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If I could change one thing it would be to leave comments regarding the florist designed arrangement, such as color.

Date of experience: January 23, 2018
Barbara M.
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My first time to order from here
January 23, 2018

My first time to order from here. We shall see!

Date of experience: January 23, 2018
James s.
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It took two days and two phone calls to customer service to get them delivered.

Not impressed.

Date of experience: January 23, 2018
Emil H.
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Delivered on time to the addressee...
January 23, 2018

Delivered on time to the addressee...

Date of experience: January 23, 2018
Donna A.
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Great...
January 23, 2018

Great...I ordered lilies as it
Is my daughters favorite.They had to change my order.not quite what I wanted but was pleased it got there on time when it was needed.x

Date of experience: January 23, 2018
Don W.
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The flowers are beautiful, but then my last selection wasn't available in the delivery location, so a substitution was made to make the funeral in time. I received numerous discount promotions as a result of that order, but they couldn't be combined and no matter which discount you pick, the price comes out the same -- Free delivery, flowers cost more; big discount code, free delivery not available. I tried both methods at the same time and at the checkout, the price was the same. So bottom line is, their flowers are pretty and will most likely be what you order. We all know sending flowers is an expensive proposition, so forget about the marketing, order what you need to close the deal, and try not to overthink it. They cost what they cost and this vendor is as good as the next.

Date of experience: January 23, 2018
Lisa S.
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Speedy delivery, nice arrangement
January 23, 2018

Speedy delivery, nice arrangement

Date of experience: January 23, 2018
Lydia B.
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I didn't see the handling charges
January 23, 2018

I didn't see the handling charges. What you saved it was taken back by the handling charges.

Date of experience: January 23, 2018
karin s.
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As promised the flowers were delivered on time
January 23, 2018

As promised the flowers were delivered on time.

Date of experience: January 23, 2018
Annette W.
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Very positive experience...
January 23, 2018

Very positive experience...will order again.

Date of experience: January 23, 2018
javier g.
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Great delivery time
January 23, 2018

Great delivery time. I just wished I didn't have to pay so much for the 'handling' fee. But the important part is that my wife liked it.

Date of experience: January 23, 2018
JT U.
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User friendly
January 23, 2018

User friendly

Shipping cost seems high.

The product was exactly how it looked online. Very pleased with the product and delivery time.

Date of experience: January 23, 2018