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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Jacqueline Y.
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Didn't expect that much for handling fees and delivery fees almost 1/2 of the cost of the flowers

Date of experience: January 24, 2018
linda D.
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The party said the flowers pretty see
January 24, 2018

The party said the flowers pretty see

Date of experience: January 24, 2018
Stephanie A.
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The order was delivered after 5pm
January 24, 2018

The order was delivered after 5pm. It was my Moms birthday and she had to wait an additional 30 past the time her building closes to receive flowers. I called 3 times to ensure they get there on time and they were still late.

Date of experience: January 24, 2018
Phyllis M.
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My daughter said it was gorgeous
January 24, 2018

My daughter said it was gorgeous

Date of experience: January 24, 2018
jessica s.
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Great experience over all
January 24, 2018

Great experience over all. Thank you!

Date of experience: January 24, 2018
Alan O.
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Great service!
January 24, 2018

Great service!

Date of experience: January 24, 2018
Dean W.
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Very simple and straight forward
January 24, 2018

Very simple and straight forward. It would be nice to have the different level of flowers spelled out as I didn't see the picture change right away.

Date of experience: January 24, 2018
Kathy U.
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1-800-flowers will never get my business again, so let's see if you are better!

My order was delivered as promised and the person that received the flowers was very pleased. Thank you.

Date of experience: January 24, 2018
Martin G.
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Experience has been good
January 24, 2018

Experience has been good. There is a surprise expense for "handling" at the end of the process that is not well communicated throughout the overall steps and should be.

Date of experience: January 24, 2018
Chyenne C.
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Very nice flowers for the occasion
January 24, 2018

Very nice flowers for the occasion.

Date of experience: January 24, 2018
Brian M.
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Painless!
January 24, 2018

Painless!

Date of experience: January 24, 2018
Mrs F.
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The online shopping process was easy, however the floral bouquet doesn't look much like the online bouquet that I had selected. Also, the florist spelled my sisters first and last names wrong - a simple quality check would have prevented that problem.

Date of experience: January 24, 2018
Joe A.
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Very fast
January 24, 2018

Very fast. Great

Date of experience: January 24, 2018
Owen K.
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Girlfriend loved them
January 24, 2018

Girlfriend loved them

Date of experience: January 24, 2018
ANASTASIUS P.
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WAS GREAT
January 24, 2018

WAS GREAT

Date of experience: January 24, 2018
Helen B.
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Reasonable prices, good selection
January 24, 2018

Reasonable prices, good selection

Date of experience: January 24, 2018
kandi k.
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Very nice
January 24, 2018

Very nice

Date of experience: January 24, 2018
MarcErick E.
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I've used fromyouflowers several times and unfortunately there was a situation each time...now i realize the florist that was used contributed in the oast order... missing item and delivered to the wrong place, however the company's resolution was sub-par. I was given a $20gift certificate. And somehow their pricing is terrible...for an order that was priced at $38.99, minus $20 certificate AND 30 percent off, still cost me $28...? It's that way everytime. They have a $14.99 handling charge for everything as well. Will not use them again. Competitors have better pricing and customer service. Just my opinion.

Date of experience: January 24, 2018
Julia L.
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Almost no same delivery day gifts in Alamogordo, NM. Many beautiful plants are unavailable also for Alamogordo delivery. A little bit disappointing...
My mom has a birthday today, but she will get the plant only on Jan.23:(

The tree that was delivered is beautiful, but the planter is very different from the picture in the site. It is very plain and looks cheap, should be replaced :(

Date of experience: January 24, 2018
Diane B.
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Good service, happy with product
January 24, 2018

Good service, happy with product

Date of experience: January 24, 2018