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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Winifred S.
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It was a great experience the flowers were beautiful the vase was different but still nice.

Date of experience: February 1, 2018
Lori N.
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Liked the no service or delivery charge so I could get better flower

Date of experience: February 1, 2018
nikki U.
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Easy purchase
February 1, 2018

Easy purchase

Date of experience: February 1, 2018
Rebecca C.
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Ordering was easy, the flowers were pretty, but didn't look like what I ordered. I understand that they may not look exactly like what was in the picture, but I feel like it should have been closer.

Date of experience: February 1, 2018
Marika O.
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My friend loved the plant/flower...
February 1, 2018

My friend loved the plant/flower...

Date of experience: February 1, 2018
Catherine T.
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Service/Handling and same day fees should be clearly highlighted before the check out page

Date of experience: February 1, 2018
Tanya J.
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No comment
February 1, 2018

No comment. Everything was good. I haven't seen the flowes but my sister likes them.

Date of experience: February 1, 2018
Stephanie H.
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Flowers were disappointedly not like the picture
February 1, 2018

Flowers were disappointedly not like the picture. Missing quite a bit of volume and color. Bought the 'deluxe' and feel as though I received a normal bouquet.

Date of experience: February 1, 2018
Craig C.
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Loved the service!
February 1, 2018

Loved the service! However, I would have not ordered if I did not receive free shipping...price would have been too high.

Date of experience: February 1, 2018
gayle c.
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Easy so far, hope the flowers are as pretty as they seem.

Date of experience: February 1, 2018
Michael W.
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Efficient and easy
February 1, 2018

Efficient and easy. Only thing I noticed was there were two offers I came across - 20% off your order on one, free shipping on another. I went through the process on both and saved about $18 going with the free delivery. I was a bit surprised at the difference between the two offers (I had placed two orders)

Date of experience: February 1, 2018
Teresa F.
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Love the variety to choose from!
February 1, 2018

Love the variety to choose from! They were delivered on time and looked exactly like what was ordered!

Date of experience: February 1, 2018
Diane R.
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Looked good
February 1, 2018

Looked good

Date of experience: February 1, 2018
Lauren D.
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Easy experience
February 1, 2018

Easy experience. Thank you for the free delivery otherwise I would not have purchased the flowers. The extras fees cost almost as much as the flowers at most flower shops!

Date of experience: February 1, 2018
Dbora X.
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I'm disappointed that you have informed me the service/handling just at the end of process. It's important to provide this information to the customer from the start. Now I feel the other stores were fair with me because I just put the delivery code and I could see the tax in other website stores.
Besides that, I'd like to see a list of the products that goes inside the basket that I ordered. The photo and the description are not enough to choose a good gift.

Date of experience: February 1, 2018
Alisha B.
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Great process
February 1, 2018

Great process. Easy, and self-explanatory. Your service is nice to rely on from out of state. I'm very happy!

Date of experience: February 1, 2018
Sheila M.
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Fantastic thank you so much!
February 1, 2018

Fantastic thank you so much!

Date of experience: February 1, 2018
Vanessa S.
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Excellent, quick and helpful
February 1, 2018

Excellent, quick and helpful

Date of experience: February 1, 2018
Shanna B.
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Easy and fast, great value too!
February 1, 2018

Easy and fast, great value too!

Date of experience: February 1, 2018
lee Z.
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So far so good...
February 1, 2018

So far so good... easy simple website navigation, however I found the size of the bouquet of flowers a bit small.

Date of experience: February 1, 2018