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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Meagan H.
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I'd do it again
February 2, 2018

I'd do it again

Date of experience: February 2, 2018
Teri B.
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Shopping experience and delivery time was excellent. Price, was just so so. Thought I was getting a deal until I saw the delivery charges and then saw that the price was not much better than any other flower delivery service. As for quality of product, it's hard to say because I don't get a photo of what is actually delivered.

Date of experience: February 2, 2018
barbara j.
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Sent as a gift, photo looked lovely!
February 2, 2018

Sent as a gift, photo looked lovely!

Date of experience: February 2, 2018
Darlene D.
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This was a gift
February 2, 2018

This was a gift. I did not actually receive the gift, but we hear it was great.

Date of experience: February 2, 2018
Terry H.
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Easy peasy lemon squeezy but they were not delivered within 4 hours which was disappointing they were delivered the next day.

Date of experience: February 2, 2018
Lura L.
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My parents live in a rural/secluded location in FL and I have never had an issue with delivery's. Thanks so much!

Date of experience: February 2, 2018
Josh M.
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No explaination as to what deluxe means or how it differs?

Date of experience: February 2, 2018
Julie N.
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Love that you offer pay pal!
February 2, 2018

Love that you offer pay pal! I didn't have to move to make my order

Date of experience: February 2, 2018
GEORGE W.
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I couldn't be more pleased
February 2, 2018

I couldn't be more pleased

Date of experience: February 2, 2018
Madison B.
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Was not expecting to be charged 15 for service fees and didn't get a picture of the flowers I sent but my grandma loved them so that's what matters.

Date of experience: February 2, 2018
Joan G.
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Started out fine...
February 2, 2018

Started out fine...then a glitch happened. Then the customer service supervisor Mike made everything right. He met the situation head on and proceeded to correct it. He apologized sincerely. As did the 2 other people I spoke with.
Because of the wllingness to accept and correct I will be a repeat customer and tell others.

Date of experience: February 2, 2018
Patricia M.
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Heard from my 13 year old niece loved her flowers and her younger brother was excited to see the balloon. Now I don't know if she shared.

Date of experience: February 2, 2018
vanessa E.
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Recommended
February 2, 2018

Recommended

Date of experience: February 2, 2018
Debbie K.
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Easy and quick
February 2, 2018

Easy and quick

Date of experience: February 2, 2018
Sherry p.
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It was very easy that's what makes it so great
February 2, 2018

It was very easy that's what makes it so great

Date of experience: February 2, 2018
Martha B.
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The only thing I would change is the way a potential customer navigates the website, specifically using the arrows. The user has to scroll all the way to the bottom and start over from one after they place something in their cart.

Date of experience: February 2, 2018
Dan B.
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Good service, beautiful arrangement!
February 2, 2018

Good service, beautiful arrangement!

Date of experience: February 2, 2018
melissa c.
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Fast order!
February 2, 2018

Fast order! It was beautiful!

Date of experience: February 2, 2018
Sasha H.
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It was great and simple hopefully the delivery should be efficient :) the balloons wet if different colour!

Date of experience: February 2, 2018
Cree D.
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Thank you..
February 2, 2018

Thank you.They were beautiful.

Date of experience: February 2, 2018