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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Nabeel I.
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Poor quality
February 2, 2018

Poor quality - I paid for the premium

Date of experience: February 2, 2018
john h.
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Much clearer instructions than competition
February 2, 2018

Much clearer instructions than competition. Order was not delivered on time but was re-directed the next day with an upgrade. Much appreciated and the recipient (the widow) was very pleased with the arranegment.

Date of experience: February 2, 2018
Darci Z.
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Wondeful beautiful orchids
February 2, 2018

Wondeful beautiful orchids

Date of experience: February 2, 2018
Heather I.
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Easy for someone many miles away, thank you!
February 2, 2018

Easy for someone many miles away, thank you!

Date of experience: February 2, 2018
Chris G.
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Send to a bank for thanks
February 2, 2018

Send to a bank for thanks. Didn't see myself.

Date of experience: February 2, 2018
Anton P.
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Apostrophe isn't supported by the automatic postcard system the website uses. I didn't know about it beforehand. As a result the postcard arrived with pound signs all over the place.
Plus, I'd appreciate if the postcard was handwritten. It's a really sweet and unique thing. Why did we lose it?!

Date of experience: February 2, 2018
Barb W.
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Great!
February 2, 2018

Great! Shipping and Handling a tad high!

Date of experience: February 2, 2018
Robin F.
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Had to edit three times, the flowers were beautiful

Date of experience: February 2, 2018
Sarah M.
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Sneaky about the magazine but otherwise great
February 2, 2018

Sneaky about the magazine but otherwise great

Date of experience: February 2, 2018
nick b.
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She loved her flowers and they looked amazing
February 2, 2018

She loved her flowers and they looked amazing

Date of experience: February 2, 2018
kathleen l.
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Thought the flowers were over priced however the recipient had rave reviews regarding how beautiful they were.

Date of experience: February 2, 2018
robin d.
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So fast and easy and same day delivery!
February 2, 2018

So fast and easy and same day delivery!
Thanks!

Date of experience: February 2, 2018
Barbara Y.
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Nice bouquet...
February 2, 2018

Nice bouquet...recipient enjoyed them

Date of experience: February 2, 2018
Susan W.
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Always easy!
February 2, 2018

Always easy! My only complaint would be the $15 delivery fee

Date of experience: February 2, 2018
loretta E.
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You website is super easy to navigate and your
February 2, 2018

You website is super easy to navigate and your
Products always bring back compliments from the receivers.
However, due to a mix up, my order was not delivered the same day
So I will be receiving the same day price credit to my account.
Things happen... The recipient just loves the basket of goodies!

Date of experience: February 2, 2018
bobby M.
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It was a great experience to buy flowers from internet as I live in another country and I wanted to send to a person that I care something for his birthday

Date of experience: February 2, 2018
Jayne C.
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Happy to do this survey but not see quality of the flowers yet so based purely on order.
Disappointed to only find out the handling fee of $14.99 at the final stage.

My disappointment remains with the handling fee guy have just signed up for free postage in future so will see how it goes.

Date of experience: February 2, 2018
jim t.
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Nice arrangements
February 2, 2018

Nice arrangements

Date of experience: February 2, 2018
Marilyn C.
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I was very impressed with my overall experience
February 2, 2018

I was very impressed with my overall experience. First of all, the flower selection is amazing. I also received free shipping and was not charged any extra fees as was the case in many of the other online websites! My daughter received the flower arrangement on her birthday (as requested) and said they are really pretty and have a nice fragrance. I am looking forward to seeing her Instagram post! Thank you for making her 30th Birthday a special one!

Date of experience: February 2, 2018
Lee D.
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Super and easy to navigate
February 2, 2018

Super and easy to navigate. Flowers received were slightly different from photo but still lovely. I will use them again.

Date of experience: February 2, 2018