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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Phoenix I.
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Thank you, your online service was great and my friend LOVED the Flowers!

Date of experience: February 6, 2018
Steve M.
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Always a pleasure ordering from here
February 7, 2018

Always a pleasure ordering from here. And she was very happy to receive her flowers thank you.

Date of experience: February 6, 2018
Chris L.
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I tried calling first to place my order, but the girl who answered spoke very broken english. I had to keep repeating everything, and I was afraid she would get it wrong, so I told her never mind, and ordered directly from your website. I should have just done that to begin with. Ordering from the website was very quick and easy.

The bouquet my daughter received wasn't near as nice as I expected it to be for paying to upgrade it to the premium tier. It was pretty, but I was just expecting a little larger bouquet. The vase wasn't very fancy either. Basically a plain jar that looked like a mason jar. Didn't even look like a vase.

Date of experience: February 6, 2018
IVAN D.
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The flowers delivered were different than flowers ordered. Not even close.

Date of experience: February 6, 2018
Cindi F.
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Fast
February 7, 2018

Fast. Easy. Great prices and timelines.

Date of experience: February 6, 2018
Kathleen G.
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Quick and easy
February 7, 2018

Quick and easy. Couldn't believe same day delivery. Products price was decent but shipping a little pricey. But who's isn't.

Date of experience: February 6, 2018
Cathy A.
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I wanted to change the item I ordered and it would not allow me to go back to that page. I was afraid of losing all the information I had already input if I started over again.

Date of experience: February 6, 2018
Paul L.
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Couldn't get a password reset email sent to me
February 7, 2018

Couldn't get a password reset email sent to me. That was sad as I wanted to place this order under my old account which I believe has a $12 credit. That part was a pain as I've added the domain to my filters and it still never arrived.

My wife received the flowers in a very timely fashion. In fact, I was surprised at how quickly they arrived. 5 out of 5 stars.

Although pretty, they were much smaller than I envisioned from the picture on the website. I selected the largest option and according to the icon, should have been bigger. I didn't say that to my wife with whom was very happy with them. They were pretty.

3.5 out of 5 stars.

Website was great and easy to navigate. Ordering and paying was easy.

It wasn't until the last page that I notice the delivery charge. That should have been up front so that I didn't have sticker shock at the end when checking out.

4 out of 5 stars.

Overall, a 4 out of 5 stars... basically because the arrangement was smaller than pictured. I can send pictures over to you if you would like.

Date of experience: February 6, 2018
Patricia M.
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I paid extra for a bigger bouquet and was disappointed with the size of the arrangement that was delivered. I probably won't be ordering online again.

Date of experience: February 6, 2018
Raelynn I.
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I FELT FOR THE PRICE THE PLANT WOULD OF BEEN BIGGER

Date of experience: February 6, 2018
Rafael M.
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Everything pretty good except some misunderstanding with the recipient name

Date of experience: February 6, 2018
Kathleen Z.
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Everything was just ok
February 7, 2018

Everything was just ok. Nothing exceptional.

Date of experience: February 6, 2018
Ronald P.
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I did not receive but the person order for did
February 7, 2018

I did not receive but the person order for did.

Date of experience: February 6, 2018
Rube t.
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Arrived on time, very nice arrangement!
February 6, 2018

Arrived on time, very nice arrangement! Flowers were very fresh!

Date of experience: February 6, 2018
Amy A.
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Some of the flowers look wilted
February 6, 2018

Some of the flowers look wilted. :(

Date of experience: February 6, 2018
Katherine B.
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I ordered a specific bouquet arrangement of various types of flowers, but she received tulips. She loved the tulips and was very happy, but I thought you should know that what was delivered was not what was ordered.

Date of experience: February 6, 2018
Sharon C.
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Fast and easy
February 6, 2018

Fast and easy

Date of experience: February 6, 2018
Susan D.
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My grandson was extremely happy with his birthday gift.

Date of experience: February 6, 2018
Arlene L.
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It was easy and the directions were excellent!
February 6, 2018

It was easy and the directions were excellent!

Date of experience: February 6, 2018
Yelena K.
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Free delivery was very nice
February 6, 2018

Free delivery was very nice

Date of experience: February 6, 2018