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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I always use fromyouflowers they have the best deals. Flowers are fresh and arrive on time.
The delivery was beautiful but not as big as the picture or the same flowers.
Great, fast, awesome.
Beautiful flowers, easy website to navigate.
It's was ok a little costly..
Excellent, I just thought that it was a little bit small. The person to whom it was delivered live downstairs, so I was able to see it, before it was opened.
Not much variety, and at checkout I was hit with $30 in "service fees". I am not amused.
Not as many flowers or roses were delivered as shown in the photo.
The website was super easy to use. When choosing the florist option there may need to be an optional note, that "the colors chosen could be different than what the picture reflects". The colors listed where coral, blues, orange, and yellow. My friend received bouquet that was hot pink, purple, and yellow. Over all, my friend loved the bouquet, and the picture was beautiful!
The pricing is a bit deceiving as it does not include delivery charges until the very end of the transaction which makes it feel on the surface anyway a bit shady. I understand there are some logistic on knowing the deliver charges but the website could/should allow the ability for you to put in you zip code and get a valid estimate of the expected delivery charges and taxes for that matter. If it wasn't for that, I would have given a 5 star rating. Other than that, I was happy with the overall experience.
Efficient service, little bit pricey on the handling fee though
Fast and convenient. My sister adores the flowers, especially that the lilies haven't opened. She is happily awaiting them. The best part is they delivered the same day, just an hour or so after I made the order. Now that's what I call GOOD SERVICE!
Beautiful flores. Great service
Fast, Easy and Economical.
Delivery price is outrageous! Considering you are more than likely taking quite a few at the same time. Price for flowers was acceptable.
So far, the flowers I have ordered for others have been satisfactory and delivered in a timely manner.
Fast delivery, beautiful arrangement.
Used you flowers in the past. Even though I failed to give a complete address, the flowers were still delivered.
Thanks
Ordered Flower for my Mom's 70th Birthday- They came and looked awful! They even added her least favorite flower the Lily even though I picked this arrangement because it didn't have them. It was delivered and looked horrible. Looked like they added rag weed as a filler and it was completely wilted. Emailed Customer service and this is what they sent me. I will never order again! First and Last customer!
Thank you for taking the time to communicate how our service did not meet expectations. I would like to apologize to you and Mrs. Margie Bruner for this inconvenience. Your feedback is highly appreciated and will assist us in better serving valued customers like yourself.
A 20% refund has been applied to your account for any inconvenience caused by this. This offer will process back to your payment method in 1-3 business days.
Although unforeseen issues may arise, please rest assured we will further evaluate how we can prevent this problem from occurring again in the future.
Again, we apologize for any inconvenience you have experienced while using our company. It is our goal to retain you as a satisfied customer and hope to serve you again in the future
My response:
20%, okay...appreciate that, did you even look at the pictures I sent? It looked like rag wed was added. Lily's, ( her least favorite flowers and the reason I picked this exact arrangement) were added. Ridiculous! I will never order again, and I will make sure I leave a review of your 20% ( $5.40) offer for the blunder.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members