From You FlowersReviews 147,189

This is my second bad experience with this service. Today the flowers I ordered one month in advance showed up 35 minutes after my girlfriend's office is closed. She had to wait 40 minutes after her office closed to receive flowers, talk about a huge disappointment and inconvenience. The entire Dynamic of having the love of my life receive beautiful flowers on Valentine's Day amongst her co-workers and peers has been lost. There's no way to make this up. Needless to say I'm incredibly disappointed and could not ever recommend this flower service again.

I am very disappointed with the lack of service not to mention I can't get anyone on the phone. My wife LEFT work for the day and the flowers were not delivered as of 3:30pm Arizona time. When I call the number all it says is that the flowers are out for delivery! Well now she is not there and without flowers today. Long story short NO flowers for V-Day and it ALL YOUR Fault.
I will make sure to use a more well established, better communicating, and transparent company going forward. How can you give a window of 9-5?!?! Your company might want to think about its processes and customer services needs going forward to best serve your customer. I am sorry I gave your company a try. I will not be back.

Understandably there will be variations in plants and containers but for the money we paid I feel the changes made were inferior to what was expected and unfortunately the florist neglected to include the sympathy card we requested and filled out online... so the family didn't know until much later that evening that it was from my husband and me. The arrangements online are gorgeous and I was extreme impressed with being able to get them delivered the same day...

My order number is *******,
Called customer service and there was no indication / option to talk to a rep.
Web site says delivered but order was not.

Finally reached an agent who first parroted the same stuff as in website and after my insistence that it was not delivered, she responded that it was still in a delivery truck!. I had asked for a an email to be sent after delivery which apparently reached in time ruining the surprise.

Further the web site is like a cheap a scam and adds mystery handling / shipping or some poor excuse for begging money. You will have to battle every suggestions. All coupons are worthless. There will be some hidden fee to cover it so dont be fooled.

This is site run by a bunch of cheats who just wanna prey on your emotions. Stay away from this site and way better option is to contact a local dealer on phone and talk to a human.

DO NOT ORDER FROM HERE! The wrong flowers and card were delivered to my mother. For Valentines Day. After numerous attempts to call customer service, holding on the line for over 30 minutes, I finally decided easier to get a refund rather than have the correct flowers redelivered. They told me that in order to issue a refund the local florist will have to pick up the flowers that were delivered! HOW RUDE IS THAT! Granted the arrangement is probably worth $15 at the most, but can you imagine my mother has to hand the flowers BACK to the driver? Its not her fault that the wrong bouquet was delivered. Absolutely disgraceful customer service.
Save your money and order elsewhere, they have nicer bouquets at the grocery store!

I have used them twice and both times items were not delivered when requested. I am not sure I will use them again. I will say that on the first occasion they did refund me the extra fee that I paid to have it delivered before noon. Now my valentine's day bouquet will not arrive until the 15th. Still waiting to hear if they are going to refund my Valentine's day and before noon fees this time. Very disappointed with the delivery but the product was nice the first time, waiting to see how the second one comes.