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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Erin H.
0 reviews
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Great service but pricey shipping
February 14, 2018

Great service but pricey shipping. May switch to other products from Amazon Prime. Also, would prefer a notice when flowers are being shipped out.

Date of experience: February 13, 2018
Chris M.
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Girl friend loved it
February 14, 2018

Girl friend loved it

Date of experience: February 13, 2018
Saundra S.
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I like getting $25 off because I ordered early
February 13, 2018

I like getting $25 off because I ordered early. Now I'm already prepared with the exact item I want for Valentine's Day!

Date of experience: February 13, 2018
Charise T.
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It was a nice bouquet
February 13, 2018

It was a nice bouquet. Thank you

Date of experience: February 13, 2018
Sheila B.
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Beautiful arrangement for my aunt's funeral!
February 13, 2018

Beautiful arrangement for my aunt's funeral!

Date of experience: February 13, 2018
John J.
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I am very disappointed that my 4 hour flower delivery took over 48 hours to arrive. That was the only reason I chose your company. I won't use your company again. :(

Date of experience: February 13, 2018
Bill P.
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I've ordered from them twice
February 13, 2018

I've ordered from them twice. The first time the flowers were not what I ordered. I ordered and paid extra for the deluxe (which was supposed to be something close to the picture) and the actual arrangement had around 1/2 the number of flowers pictured in the deluxe. I tried them again a year later. I ordered early and paid the extra to get it delivered on Valentine's day. They did not deliver on Valentine's Day.

Date of experience: February 13, 2018
barbara c.
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I was notified that my order had been delivered at around 3pm but actually it was not delivered until around 6pm according to the front desk of the apartment building. I called the help number and the woman put me on hold for over 45 minutes. By then the front desk of the apartment building said it had been delivered. She never came back on the line so I just hung up

Date of experience: February 13, 2018
Gia D.
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Overall very positive
February 13, 2018

Overall very positive. Love the fact when I call customer service, I get immediate, prompt and accurate response which is hassel free

Date of experience: February 12, 2018
Vida C.
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The flower arrangement was delivered as was requested. They were very lovely, just as pictured online.
Thank you for the follow-up to make sure the flowers were delivered and there was no complications or problems with the order.

Date of experience: February 12, 2018
Amy C.
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Quick online ordering!
February 13, 2018

Quick online ordering!

Date of experience: February 12, 2018
John I.
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I am not satisfied at all
February 13, 2018

I am not satisfied at all
1. I was told flowers would/ could delivered on Saturday which they couldn't at because UPS had no Saturday delivery
2 flowers arrived on Monday after sitting all weekend in a warehouse leaves are already falling off and flowers have browned in spots
3 we talked to 3 of your representatives on Saturday only to receive no satisfaction or call backs that we would get
4 we asked to speak to a supervisor for a ledger of apology for your incompetence but have received nothing but dying flowers and a sad face
Thank you guys for your 'service ',rest assured no one I know or my family will use you again
JohnPritchard

Date of experience: February 12, 2018
Felisha Y.
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Wasn't happy
February 12, 2018

Wasn't happy

Date of experience: February 12, 2018
Greg B.
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I picked the premium arrangement thinking that it would be awesome, but what was delivered was nothing like the picture showed - what we received was not a $60 arrangement.

Date of experience: February 12, 2018
Florida
1 review
1 helpful vote
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Total joke!
February 12, 2018

These people are a joke. Buy from real florists or do your due diligence when shopping for flowers. If you buy into their "same day delivery" good luck..., just buy from them and experience for yourself. I would have rather be late but show up with a stunning flower arrangement than having to deal with so much incompetence from these people. No wonder all their reviews no matter where you go to are negative. Not only they failed to delivery the day and time they were supposed to, but they sent the flowers the following day to the restaurant where I was having dinner with my wife the night before. In one word how would you call that?

Date of experience: February 12, 2018
Carol K.
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Quick, easy, hassle
February 12, 2018

Quick, easy, hassle - free! I wish everything in my life were this simple! Thanks

Date of experience: February 12, 2018
e Q.
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Thank you for saving my Credit
February 12, 2018

Thank you for saving my Credit.

Date of experience: February 12, 2018
Kerry D.
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Good selection and easy ordering
February 12, 2018

Good selection and easy ordering. The gift was for my daughter, and she liked the arrangement very much.

Date of experience: February 12, 2018
Becky l.
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I have used y'all for awhile never any problems
February 12, 2018

I have used y'all for awhile never any problems

Date of experience: February 12, 2018
Connie M.
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Thank you so much...
February 12, 2018

Thank you so much...it was easy to navigate your website! The option to add items was very nice!

Date of experience: February 12, 2018