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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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My order was a last minute decision I needed something delivered the next day. I came across your website and it was perfect. I even got a discount! I've already given your company name to someone who loved the basket that was delivered. I will be back. Thank you!
Picture on the internet made it look like so much more! For what I paid very disappointed.
NO COMPLAINT
The flowers were delivered on time and are currently being enjoyed. I heard from the person they were delivered to and she absolutely loves them and said they are just beautiful.
Thank you for making my flower order so easy!
Also thank you for changing my error and making it perfect!
Simple and easy, thanks
The delivery was expedient and the product was excellent. I will be ordering from flowersfromyou.come again.
Site is to navigate through, but wish it had an option to add a small balloon,
It was easy enough to use, and I couldn't decide on which arrangement so I went with florist choice. Thinking the florist would put their best foot forward with the flowers they have available. What ended up being delivered for almost $45 is a bouquet from Kroger's $7.99 collecting in a vase. Lots of greens, and very few flowers of value. Lesson learned, to pick what flowers they use up front.
Very sarisfied
Thank you for your professional service.
Price was good til you add on hsndling, etc then it was pricey.
I have had a terrible experience working with from your flowers. I received an email from the company saying that they were sorry that I cancelled my order. When that was never the case.
I never said that I wanted to cancel my order and have now been made aware that my order, originally schedule to be delivered on the 15th (you can check the receipt it does present the same information) is now going to arrive on the 20th. Furthermore, I did originally put a delivery address that was not valid. However, the day after ordering these flowers I not only sent an email giving the order number and correct email address but also called your company to make sure the correct address was put in by one of your phone operators. I was told that my order should arrive on the 16th then. Now I receive this email from your company saying that my order was canceled. I also received a voicemail which I could not understand in the slightest. I then called your company and got in touch with yet another phone operator and she said that my order was not canceled but was to be delivered on the 20th. This makes me frustrated because I did pay extra for my parents to receive this package on the 15th. The mixed information that I receive from your company is very unprofessional and quite confusing. Today, my mother and father received the flowers that I paid $60 dollars for. The online picture of the bouquet was gorgeous and I could not wait for them to see them. When they send me pictures of what they received my heart dropped. It looked like flowers that I could get at a low quality grocery store for ten maybe even five dollars. Unfortunately, this is the second negative incident I have had with from you flowers. For one of the flower bouquets I ordered from the past never got delivered to my sister on her birthday. I called the company when this happened and was told that he bouquet was out for delivery, but it never came.
For a premium basket, it was much smaller than I expected
Very polite they called to make sure someone would be home, I specifically wasn't but someone else was. They called once it was delivered and confirmed that the delivery was made by someone at the house. Very good service and got it done within a couple hours of my order.
Simple process to find something perfect for the occasion. Lots of choices and liked being able to add a stuffed animal to the basket.My granddaughter was thrilled to receive on her birthday and on campus. Thank you. A lot of places wouldn't deliver on campus.
Totally misleading. I googled and your site said, "$19.99 flowers." That was a lie. Then I chose the bouquet that was $23.99, not $29.99. The site told me I got a google discount to make my purchase $23.99, but showed the $23.99 as a choice before discount, and $29.99 as a premium choice. Then we got whacked $14.99 for shipping, but offered a rebate of $15 if we sign up for freeshipping.com, which will charge our credit card $12.97 every month. So, I'm supposed to believe I saved $6.00 on an order from "$19.99 flowers" that actually cost me $38.98. That's egregious misrepresentation.
Professionally and courteously speaking, the price was no more competitive than any other florist. I like that I rec'd confirmation of delivery. Just tell the truth about the pricing. I wouldn't have been disappointed at all if you hadn't said they'd be $19.99 to begin with. Lying is not the way to get customers.
The order that I placed was beautiful. I sent flowers to a friend and the arrangement was absolutely magnificent. For my first time ordering I am very pleased. Thank you so much for making my day and my friends day very special. I will be ordering again.
Proved to be a valuable experience. Our recipient was very happy and therefore, so were we!
Easy to use. Flowers are beautiful. Always on time!
Lots of choice of flowers, easy to place the order but the service and handling charge comes as a bit of a surprise at the end!
Flowers were delivered on time and looked lovely - so very happy with service.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members