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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Braulys A.
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Great service
March 9, 2018

Great service. Thanks.

Date of experience: March 9, 2018
Jen C.
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Only complaint is cost
March 9, 2018

Only complaint is cost.

Date of experience: March 9, 2018
Connie G.
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I sent a separate email with details
March 9, 2018

I sent a separate email with details. I ordered an Orchid PLANT with Exotic Flower cuttings. What they received was cut flowers, daisies, carnations and miniature roses. It was a nice arrangement if I had ordered a traditional cut flower arrangement, but I didn't. I specifically wanted a live plant (hence, selecting from the "Plant" drop down) and specifically an Orchid - if that was not possible, a phone call (since I provided my phone number) to me explaining so and offering an alternative would have been the thing to do.

Date of experience: March 9, 2018
ALLISON L.
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It was gift, receipts was happy
March 9, 2018

It was gift, receipts was happy. So 'm okay with this.

Date of experience: March 9, 2018
LISA M.
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Thank you, I was very happy with your service!

Date of experience: March 9, 2018
Marianne H.
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Still expensive, but this is a very special birthday. I know they are going out to eat here shortly hope she gets them today. I got word that she received the flowers one thing that would be nice is a confirmation when flowers have been delivered I received this survey but had no idea if flowers were received I had to call to find out

Date of experience: March 9, 2018
Chris T.
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Arrangement was better than I expected
March 9, 2018

Arrangement was better than I expected. The picture didn't show a vase and bow.

Date of experience: March 9, 2018
Lizette O.
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Delivery was ontime
March 9, 2018

Delivery was ontime. You did not delivered flowers but great emotions, happiness and beautiful tears!
Thank you!

Date of experience: March 9, 2018
william n.
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I never seen them in person
March 9, 2018

I never seen them in person

Date of experience: March 9, 2018
Mary A.
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Smooth, but first time doing this
March 9, 2018

Smooth, but first time doing this. Want to see how it goes. Garden basket was not as large as I thought it was going to be for getting the premium...but it was nice.

Date of experience: March 9, 2018
Diane G.
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Easy & quick
March 9, 2018

Easy & quick - too expensive though

Date of experience: March 9, 2018
Julianna Q.
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My mother loved them and they were beautiful!
March 9, 2018

My mother loved them and they were beautiful!

Date of experience: March 9, 2018
Shawna C.
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Only problem I had is that I got an email at 530 saying it was delivered but didn't actually get there until 730

Date of experience: March 9, 2018
SYLVIA U.
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Efficient and beautiful
March 9, 2018

Efficient and beautiful. Thank you. That was easy.

Date of experience: March 9, 2018
Kathy S.
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Thanks for making it easy to order
March 9, 2018

Thanks for making it easy to order.

Date of experience: March 9, 2018
cynthia w.
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The arrangement was beautiful and stood out amoung the rest! Very pleased!

Date of experience: March 9, 2018
Rita O.
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Didn't receive flowers when expected
March 9, 2018

Didn't receive flowers when expected. But they came as patient was leaving hospital and they were very nice fresh flowers arranged. Looked beautiful and just like the picture posted on your site. Very pleased with the quality.

Date of experience: March 9, 2018
annette d.
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The recipient like them very much
March 9, 2018

The recipient like them very much

Date of experience: March 9, 2018
Hina D.
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Good, web site was user friendly
March 9, 2018

Good, web site was user friendly. Was able to place the order quite quickly.
Found that for the accompanying message, not enough characters, so had to have a very brief message.
Would recommend to others

Date of experience: March 9, 2018
Janice B.
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The online instructions were easy to follow
March 9, 2018

The online instructions were easy to follow. Just hope the flowers and delivery are as good.
The flowers were delivered in a timely manner. I was happy they were delivered in the morning. I sent the flowers out of state so I was not able to see them but the recepient said they were very pretty and she liked them.

Date of experience: March 9, 2018