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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Terri B.
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Would use the service again
March 18, 2018

Would use the service again.

Date of experience: March 18, 2018
Lydia L.
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It was wonderful to be able to order online to have flowers delivered to someone who is special to me! It was fairly quick and the recipient told me they came in perfect condition and he was impressed with the packaging. The flowers were dropped off at his door and the FedEx person did not even ring the door bell! My cousin was lucky enough to have been home and he head the thud when the flowers were placed? Or is that thrown...enough to make a loud thud. He quickly brought the flowers in as the temp was about only 25 degrees. The FedEx way of delivering is not like it used to be and leaves something to be desired, but that is not the fault of the flower company! Thanks for providing beautiful flowers!

Date of experience: March 18, 2018
Steve M.
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The flowers showed up on time and looked great, even though there were some substitutions made compared to the original arrangement.
Luckily only I noticed, and not the recipient!;-)
Thanks!

Date of experience: March 18, 2018
Patricia L.
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The flowers looked like a 2 year old arranged them! I was very disappointed!

Date of experience: March 18, 2018
Sandra T.
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I was pleased with my purchase experience
March 18, 2018

I was pleased with my purchase experience

Date of experience: March 18, 2018
Claudette J.
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I received a thank you phone call from the recipient telling me how beautiful the flowers were. I do suggest asking for delivery fee early as it may be not to your expectation. The delivery was on time. I would use this service again. CMJ

W

Date of experience: March 17, 2018
Louise W.
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Thx
March 18, 2018

Thx

Date of experience: March 17, 2018
Linda S.
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The Customer service was amazing!
March 18, 2018

The Customer service was amazing! Very helpful!

Date of experience: March 17, 2018
Dan J.
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Very nice flowers delivered on time
March 18, 2018

Very nice flowers delivered on time.

Date of experience: March 17, 2018
Carol B.
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Not mentioning 'handling fees' till checkout
March 18, 2018

Not mentioning 'handling fees' till checkout

Date of experience: March 17, 2018
tonya Q.
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The arrangement looks nothing like the picture in terms of the volume and fullness of flowers. My aunt loves the arrangement, but she doesn't know what it is supposed to look like versus what she got. If I could upload the picture of her arrangement, I would. I needed something last minute and you met that but other than that...not the same quality at all.

Date of experience: March 17, 2018
carol s.
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Although the flowers received by recipients were the correct floral display, they did not appear to be the "premium" selection I chose. I realize that some are in the bud stage, but the display still looks somewhat disappointing to me for "premium".

Date of experience: March 17, 2018
Nita r.
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While I did get the flowers on time they didn't look anything like the flowers I picked out.

Date of experience: March 17, 2018
MICKEY L.
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It's was ok, should be able to combine coupons for sure!

Date of experience: March 17, 2018
Sharon T.
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I have always ordered from You Flowers and have been very pleased. Website is very easey to manage.

Date of experience: March 17, 2018
Jane S.
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Was surprised at the extra amount added for shipping and handling.
Think it should have been in price or notice given when picking out flowers

Date of experience: March 17, 2018
Carol K.
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Easy to use!
March 18, 2018

Easy to use! I only had a few minutes in which to choose the appropriate bouquet and send congratulations. I completed the entire order in 10 minutes. I would definitely use this service again!

Date of experience: March 17, 2018
Bobby B.
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Flowers were delivered on time
March 18, 2018

Flowers were delivered on time

Date of experience: March 17, 2018
Deb E.
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Recipients loved the floral arrangement
March 18, 2018

Recipients loved the floral arrangement.

Date of experience: March 17, 2018
Almost T.
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Good
March 18, 2018

Good. Price seemed a bit high.

Date of experience: March 17, 2018