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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Patti C.
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I thought the price was a little steep, but I haven't bought flowers in a lo g time,

Date of experience: March 18, 2018
Indiana
1 review
0 helpful votes
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I paid for expedited delivery so my friend could receive her flowers prior to noon. It's nearly 4:00pm CST and she still has not received it. I called their customer service number to report it. They put me on hold to "contact the florist", then came back on line to say the florist wasn't answering their phone. They apologized, and offered me a $10 gift card and they said they will remove the expedited delivery fee. I'll be sure to look for it, but I have a feeling I'll probably end up having to dispute this entire purchase because I'm not confident it will be delivered at all.

Date of experience: March 18, 2018
joel B.
0 reviews
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Yes I like the web site very easy to navigate
March 18, 2018

Yes I like the web site very easy to navigate

Date of experience: March 18, 2018
Jorge M.
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I like Fromyouflowers.com, but I feel more safe using Amazon payment. Always confident.

Date of experience: March 18, 2018
Gail N.
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My friend was happy with the flowers
March 18, 2018

My friend was happy with the flowers

Date of experience: March 18, 2018
Denise I.
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Thanks you it was timely which was important and my grandmother loved them

Date of experience: March 18, 2018
Mohammad A.
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Great experience and very satisfied
March 18, 2018

Great experience and very satisfied. Please keep it up.

Date of experience: March 18, 2018
Emily Q.
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The Discount as advertised with my employer was not was applied and I felt it was a bit misleading.

The arrangement that arrived looked cheap, thrown together and a complete embarrassment. If I would have known I would have never used this service.

What was paid 89.99 in flowers and arrangement and what showed up looked like it came from a grocery store for 29.99 and my 6 year old could have put together something nicer.

This was not a value, it was not quality, it was a complete waste of money.

Date of experience: March 18, 2018
Lisa W.
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I have ordered bouquets from them several times, and they are always beautiful and fresh!

Date of experience: March 18, 2018
Kenzie J.
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Very easy to navigate with a wide variety
March 18, 2018

Very easy to navigate with a wide variety.

Date of experience: March 18, 2018
Cristina T.
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Excellent Sunday service
March 18, 2018

Excellent Sunday service

Date of experience: March 18, 2018
DEBORAH A.
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Easy to shop great prices
March 18, 2018

Easy to shop great prices

Date of experience: March 18, 2018
Catherine B.
0 reviews
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My aunt loved the flowers I sent
March 18, 2018

My aunt loved the flowers I sent.

Date of experience: March 18, 2018
Marisol T.
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Great and fast service!
March 18, 2018

Great and fast service! Loved it!

Date of experience: March 18, 2018
Jorge A.
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The flowers arrived one day earlier
March 18, 2018

The flowers arrived one day earlier

Date of experience: March 18, 2018
mimi B.
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Great experience...
March 18, 2018

Great experience...fast service...nice selection :)

Date of experience: March 18, 2018
Lori P.
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You met every commitment thank-you
March 18, 2018

You met every commitment thank-you

Date of experience: March 18, 2018
Cristina E.
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Seamless and efficient
March 18, 2018

Seamless and efficient.

Date of experience: March 18, 2018
Terri B.
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Would use the service again
March 18, 2018

Would use the service again.

Date of experience: March 18, 2018
Lydia L.
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It was wonderful to be able to order online to have flowers delivered to someone who is special to me! It was fairly quick and the recipient told me they came in perfect condition and he was impressed with the packaging. The flowers were dropped off at his door and the FedEx person did not even ring the door bell! My cousin was lucky enough to have been home and he head the thud when the flowers were placed? Or is that thrown...enough to make a loud thud. He quickly brought the flowers in as the temp was about only 25 degrees. The FedEx way of delivering is not like it used to be and leaves something to be desired, but that is not the fault of the flower company! Thanks for providing beautiful flowers!

Date of experience: March 18, 2018