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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Margaret X.
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The flowers were beautiful, but the attitude of the shop owner was abrasive. She called me insisting on getting the cell number for the recipient and when I told her it was a surprise, she very abruptly told me that she needed that cell number to make sure someone was home for delivery, otherwise I would be charged twice for the delivery fee (which was already more than half the cost of the flowers). This was annoying because the web site suggests entering the sender's phone number if the flowers are to be a surprise. I had the recipient's daughter call her back to confirm when someone would be home in order to maintain the surprise. Her daughter told the shop owner that she would be home until 1 PM. The shop owner sighed and said the delivery person didn't come in until 10 AM and she hoped he could be there by 1 PM. The overall feel was that the shop owner was more concerned about her convenience than customer satisfaction.

Date of experience: March 22, 2018
Alyssa N.
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Thank you for prompt service and quality product. The receiver was overjoyed.

Date of experience: March 22, 2018
Virginia C.
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The arrangement was not as big as I expected and did not have as many roses as I expected so I was disappointed in it.

Date of experience: March 22, 2018
Peggy A.
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My friend received a lovely plant basket that I ordered. She was very pleased.

Date of experience: March 22, 2018
Julie K.
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Wish there was more to offer and not so expensive for people with fix income

Date of experience: March 22, 2018
Holly Q.
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You offered free shipping at a $14.99 value
March 22, 2018

You offered free shipping at a $14.99 value.

Date of experience: March 22, 2018
TAMMY L.
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Always have great service
March 22, 2018

Always have great service

Date of experience: March 22, 2018
Shaina J.
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Great experience--It was easy to select an arrangement and check out, and the delivery was right on time.

Date of experience: March 22, 2018
Kristine M.
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Price was good for quality of product
March 22, 2018

Price was good for quality of product.

Date of experience: March 22, 2018
Veronica R.
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Great service, site was very self explanatory!
March 22, 2018

Great service, site was very self explanatory!

Date of experience: March 22, 2018
Leslie M.
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It was a gift to someone she loved it nice delivery beautiful flowers.

Date of experience: March 22, 2018
Norica M.
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My first time ordering and the recipient was very please with it so that's makes me very happy. Will order again.

Date of experience: March 22, 2018
Lauren S.
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Sister loved the flowers!
March 22, 2018

Sister loved the flowers! They were beautiful! Thank you

Date of experience: March 22, 2018
Alfred D.
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There was no place to put time of delivery, as my wife works evening shift and doesn't get to work til 6:00pm hopefully delivery will be by 4:00pm

Date of experience: March 22, 2018
Rebecca V.
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Great experience!
March 22, 2018

Great experience!
Great work! Would recommend and will do business with again!

Date of experience: March 22, 2018
Jo f.
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Service and handling fees are a bit steep
March 22, 2018

Service and handling fees are a bit steep

Date of experience: March 22, 2018
Cheryl L.
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The best shopping for flowers, no pressure, very good pricing.

Date of experience: March 22, 2018
Valencia T.
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The flowers were very beautiful and were delivered timely.

Date of experience: March 22, 2018
Pat T.
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My granddaughter loved the smoky mug bouquet
March 22, 2018

My granddaughter loved the smoky mug bouquet

Date of experience: March 22, 2018
Andrea H.
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The experience was great, my only comment is that the delivery fee was too much, almost an additional $20 on top of the cost for the product.

Date of experience: March 22, 2018