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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Victoria W.
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Fast delivery
March 23, 2018

Fast delivery. Great product

Date of experience: March 22, 2018
Vickie R.
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Your website was easy to navigate and made ordering simple. Although the flowers were not delivered on the date I selected, I was refunded the special fee I had paid, without me asking. I haven't seen the flowers, but was told that they were fresh.

Date of experience: March 22, 2018
Karen V.
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Unbelievably fast, delivered same day, thank you!

Date of experience: March 22, 2018
Inna V.
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Thank you for the amazing service!
March 23, 2018

Thank you for the amazing service!

Date of experience: March 22, 2018
Kaye Y.
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Easy enough Recipient said they were lovely
March 23, 2018

Easy enough Recipient said they were lovely. I didn't get to see them.

Date of experience: March 22, 2018
Rebecca A.
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Excellent shopping experience, once the flowers have arrived I'll be able to give better feedback on the rest of the transaction.
I first gave the wrong address; when the flowers couldn't be delivered and I received notification I rechecked the address and gave the correct one. The flowers were successfully delivered the following day. I was more than satisfied by the excellent service and perseverance to get my order successfully delivered!
Thank you!

Date of experience: March 22, 2018
Carol m.
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I bought my friend a calla lily plant,was very pretty.

Date of experience: March 22, 2018
Heather P.
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Easy to find the perfect gift for family all over!

Date of experience: March 22, 2018
Anna M.
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I was at my sisters when it arrived
March 22, 2018

I was at my sisters when it arrived. She opened it and everything was very nice.

Date of experience: March 22, 2018
Kansas L.
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The last time I used your service, my sis in law loved it. I am hoping this order will get the same reaction.

Date of experience: March 22, 2018
GWest S.
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The service is excellent and the flowers were extremely beautiful. Thank you.

Date of experience: March 22, 2018
Jim M.
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This was OK, but it took way longer than I expected.

Date of experience: March 22, 2018
Peter Z.
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I ordered the Pink Floral Display Deluxe for my great aunt's funeral. What was delivered was sparsely prepared mess of flowers in which most were already wilted or dead. Looked NOTHING like the picture on the website. Everyone in attendance remarked that I should get my money back. I am embarrassed and very upset, as I could not be in attendance in person since I live across the country. fromyouflowers.com customer service was quick to respond, but only offered a 20% refund which is downright insulting. Do not order from them.

Date of experience: March 22, 2018
Angie W.
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Delivery was a day late
March 22, 2018

Delivery was a day late

Date of experience: March 22, 2018
Amy J.
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The order was delivered very timely
March 22, 2018

The order was delivered very timely. I am dissatisfied with the quality of the product. The arrangement was not nearly as nice as shown on the website and the vase was a jar. Like a pickle jar. It looks very cheap not worth $40 I will not use you guys again unfortunately

Date of experience: March 22, 2018
Jason W.
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A deluxe designer choice bouquet was nothing more than 10 tulips and some green leaves in a vase. The tulip rainbow arrangement pictured on the website looks nicer and was less expensive.

Date of experience: March 22, 2018
Valerie V.
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I understand that the weather delayed the delivery, but the arrangement was beautiful!

Date of experience: March 22, 2018
Amber J.
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Thank you!
March 22, 2018

Thank you!...mom was happy!

Date of experience: March 22, 2018
Susanne S.
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The recipient was pleased with the order, but I'm disappointed that it was not delivered on the 20th as I've requested.

Date of experience: March 22, 2018
Michelle E.
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Quick and easy!
March 22, 2018

Quick and easy!

Date of experience: March 22, 2018