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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Pat T.
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My granddaughter loved the smoky mug bouquet
March 22, 2018

My granddaughter loved the smoky mug bouquet

Date of experience: March 22, 2018
Andrea H.
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The experience was great, my only comment is that the delivery fee was too much, almost an additional $20 on top of the cost for the product.

Date of experience: March 22, 2018
Maria Q.
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Don't see the total or itemized charges until after payment info already in, etc. Should do that earlier to save alot of work if decide extra fees are too much.

Date of experience: March 22, 2018
warnell h.
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Thank you for making a co-workers day a little brighter.

Date of experience: March 22, 2018
Susan K.
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I didn't appreciate the $14.00 Handling fee at the end of purchase. I was shocked but ordered anyway since I liked the item even though I was overpaying for it. I received a delivery confirmation at 9 am stating the gift had been delivered when it wasn't until 6pm last evening.

Date of experience: March 22, 2018
Randy T.
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They were solid white, I was expecting a little pink in the flowers.

Date of experience: March 22, 2018
Dorothy D.
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My friend was very pleased with the flowers and chocolates. She said the flowers were bright and beautiful and very cheerful.

Date of experience: March 22, 2018
Jane B.
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I ordered from you in February and LOVED the arrangement you sent. I thought I sent the same arrangement to my sister who just had surgery and was disappointed to see that it was so much smaller and not the same. I did call your customer service department and she was extremely helpful and it turned out I ordered a different arrangement in February and apparently ordered a vase on this recent order, so that was my mistake. After taking that into account I do love the arrangement. It truly was bright and cheery, just what was needed after a surgery. I did write down the two different arrangement names and will be more careful when selecting a vase or no vase. I do love your site and the quality on these two arrangements were great. I would recommend you to friends and family.

Thank you.

Date of experience: March 22, 2018
Alexandra G.
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Great customer service!
March 22, 2018

Great customer service! Sent flowers as surprise and it turned out perfect!

Date of experience: March 22, 2018
Liz V.
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I didn't see the product as it was delivered to someone else but what I do know from the recipient is that the card was not attached to the order, only a business card. Luckily my phone# was on it only because I didn't know the recipient's # so from that he was able to figure out who sent the basket.

Date of experience: March 22, 2018
Reginald N.
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I was very pleased with the satisfaction of my friend from the fresh smell and look of the flowers delivered. It was the first time that I've ever ordered flowers online due to the fear of not being able to actually look at what's picked and sent in person, but now I'm convinced that there's nothing wrong with putting someone else in charge of doing the task via internet. Most of all, I was very impress in how fast the order was filled and delivered to my friend in Arkansas with me placing the order in Texas. She received the flowers and balloons within 1-2 hours from me placing order. That's fast and fantastic. I will be using this place of service in the future for any of my floral and balloons deliveries, and also will recommend to everyone I know. Thanks for such a great and awesome first experience with doing this type of arrangement online.

Date of experience: March 22, 2018
Melissa M.
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My sister LOVED her bouquet and balloon
March 22, 2018

My sister LOVED her bouquet and balloon. Thank you!

Date of experience: March 22, 2018
Jonathan H.
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We always love our flower from same day
March 22, 2018

We always love our flower from same day.

Date of experience: March 22, 2018
deniis y.
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Very easy hope they are pretty
March 22, 2018

Very easy hope they are pretty

Date of experience: March 22, 2018
Amy Y.
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Very easy to navigate the website and see what is available and the flowers are reasonable priced

Date of experience: March 22, 2018
Mario R.
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Such a simple process
March 22, 2018

Such a simple process. Thank you fromyouflowers.com

Date of experience: March 22, 2018
kathie Z.
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Quick and easy!
March 22, 2018

Quick and easy!

Date of experience: March 22, 2018
Jason z.
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Great experience all around!
March 22, 2018

Great experience all around!

Date of experience: March 22, 2018
Norma E.
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The arrangement alone was $39 without all the fees. My sister sent pic of arrangement thanking me. I was not happy with what you sent as it looked nothing like the pic you advertised with. What she received had only a few plants and was in a tiny basket. Definitely not worth what I paid.

Date of experience: March 22, 2018
Ludmila S.
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I'm completely satisfied with your service
March 22, 2018

I'm completely satisfied with your service. But it would be better to see on your web-site all kind of balloons and choose from them, and all kind of bear in order to know how big they are.
In sum, Thank you for your service anyway. My recipient was happy, so am I.
Thanks again!

Date of experience: March 22, 2018