Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Roses arrived on time and in excellent condition. However they were not what I ordered, nor was the vase.
The problem with the order was one that neither of us could have anticipated so it's no big deal but having the delivery delayed a day due to the snow and cold in Philadelphia area had the roses a bit wilted. I haven't seen them and had to really nag at my friend to get her to say that because she was thrilled with them. You have been so great with every one of my orders so I hesitated to even say anything about this one but God doesn't work for either of us so and he was the culprit. Thanks for my opportunity to follow up on the order.
The flowers looked a lot different than the flowers I ordered for my mom. Not pleased with the product.
I am pleased with the quality of the flowers.
Everything was easy to pick
Love your online site. So easy to order this way and never had a problem in all the years I have been ordering from you. Thank you!
It was delivered quickly this time & they were beautiful!
It's been really great
Great service. Will definitely use this company again.
Very nice website! The order was a surprise birthday gift but was not delivered on the day it was supposed to be so it ruined the surprise. I was disappointed that it was delivered 1 day late. At least he got it and loved it. I will try again at the end of March to see if you can get the item to the person on the correct date. If it is delivered late, I will discontinue using your company.
I wish that they could be delivered in the evening on the same day but everything else was great!
You all are awesome! Thank you so much for the service and speed of delivery!
Bouquet was the small size in your photographs, not the larger more complete arrangement.
I had ordered the deluxe but looks like i received less than expected but beautiful still
I ordered and paid for a dozen roses. What was delivered (on time) was a bouquet containing 5 roses, and the rest was filled out with carnations. From you Flowers contends carnations are an adequate substitute for roses. I would say this is patent nonsense.
I am always recommending your service and only utilize you all as well
Very quick and easy to place order. Flowers always fresh and beautiful.
Easy to use site, Amazon check-in.
Great! Very unique options!
Very pretty. It didn't look just like the picture but it was still beautiful!
Answer: Truthfully I was so livid when I spoke with them that I demanded my money back since it was their error and demanded they send me an email as confirmation that I cancelled the order and that I would receive a total refund. Hope that helps
Answer: I'm sorry in advance
Answer: My delivery came at 640pm on the day it was scheduled, I checked several times during the day and couldn't get anything but thst the delivery was scheduled.
Answer: Yes I have been informed that it will be recovered due to flowers not being delivered.
Answer: That's how this company works. You can't trust a date that they've promised they'll meet. I'd get a refund, and shop elsewhere.

