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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Randy M.
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Thank you for quick same day delivery
March 29, 2018

Thank you for quick same day delivery.

Date of experience: March 29, 2018
Jennifer t.
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I received the flowers on time however the flowers that I ordered didn't look as full as the flowers Depicted on the web site. I will say the flowers smelled wonderful and looked pretty but they didn't look like what I had ordered and were smaller than actually picture. Even though I paid extra to have them larger. They did offer to give 30% of purchase price back. Which was great but I would like to have had a refund also on what I paid extra to have them enlarged. Since Tha didn't happen! I even supplied pictures of the flowers I had received to prove it

Date of experience: March 29, 2018
Terry W.
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The services and product was excellent
March 29, 2018

The services and product was excellent. Only problem i had was there seem to be some hidden fees. So where their was going to be extra for a later deliver but didn't see the 14 + handling charges and the discount was all ready included in the price i was seeing. All and all the final price wasn't bad but i thought there was some hidden fees. But will use again i will know what coming.

Date of experience: March 29, 2018
Lisa X.
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I appreciate the free delivery
March 29, 2018

I appreciate the free delivery. That's really the main reason I don't usually order, because it's expensive. Both of the recepients stated that the flowers were just beautiful! I am so very happy about that, I will order from this site again.

Date of experience: March 29, 2018
Aron D.
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Very easy site to navigate, the flowers were delivered as promised. So nice to know I can depend on you!

Date of experience: March 29, 2018
Hendrick G.
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Awesome service
March 29, 2018

Awesome service. Thanks a lot..

Date of experience: March 29, 2018
Linwood G.
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It was great and the person it was sent to was very satisfied.

Thank you.

Linwood

Date of experience: March 29, 2018
Elizabeth G.
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Great flower selection and great prices!
March 29, 2018

Great flower selection and great prices!

Date of experience: March 29, 2018
Leslie S.
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Very fast service for same day
March 29, 2018

Very fast service for same day.

Date of experience: March 29, 2018
Alberto H.
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Excellent service!
March 29, 2018

Excellent service!

Date of experience: March 29, 2018
janet d.
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Pricing was a little miss leading
March 29, 2018

Pricing was a little miss leading. It was not to not have to go into a store, and just be able to place the order online

Date of experience: March 29, 2018
Bina S.
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Easy with Amazon check out
March 29, 2018

Easy with Amazon check out

Date of experience: March 29, 2018
capri w.
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Painless w/o the added fees
March 29, 2018

Painless w/o the added fees. The florist choice of flowers was underwhelming for the price paid. In the future, I will not utilize this option as the flower selection was not worth the $29 I paid.

Date of experience: March 29, 2018
Leila S.
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Good overall
March 29, 2018

Good overall

Date of experience: March 29, 2018
Terry l.
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Delivery went well
March 29, 2018

Delivery went well

Date of experience: March 29, 2018
Jeryl M.
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Love the various prices
March 29, 2018

Love the various prices

Date of experience: March 29, 2018
Stephen F.
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Very easy to navigate the system
March 29, 2018

Very easy to navigate the system.

Date of experience: March 29, 2018
Jeremy P.
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The flowers were lovely but I was disappointed to see they were nothing like the photo on the order form.

Date of experience: March 29, 2018
Heather S.
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The flowers were supposed to be a rainbow of colors. They showed up with two colors, yellow and purple. I have had so many issues lately with the delivered flowers not matching the online description, and the end product being sub-par to what is expected. This order being the latest frustration. If the exact order isn't available then I would expect a phone call explaining the issue and alternatives provided. But instead of doing the right thing by reaching out to the paying customer, the decision to throw together whatever is available isn't appreciated. The recipient of these sub-par flowers received these for his 79th birthday and it is embarrassing to me that they were so cheaply put together and in a manner that doesn't reflect the price I paid or the quality expected. I've been a customer for many years and have seen a gradual decline in quality that will make me think twice before purchasing again.

Date of experience: March 29, 2018
SALOMON S.
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FIRST TIME CUSTOMER
March 29, 2018

FIRST TIME CUSTOMER. I HAVE HIGH EXPECTATION FROM YOU GUYS. PLEASE DO NOT LET ME DOWN. ---- Everything was on point, quality, smell, presentation. My girl loved them...

Date of experience: March 29, 2018