Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Spencer C.
0 reviews
0 helpful votes
Follow Spencer C.
Unfollow Spencer C.
Share Review
Report Review

I just wish there was a way to out in instructions...

Also, after I received the flowers, they did not live up to the photo. Flowers were still nice, so its fine, but i feel like I overspent by roughly $30 or $40...

Date of experience: August 4, 2020
Tara Q.
0 reviews
0 helpful votes
Follow Tara Q.
Unfollow Tara Q.
Share Review
Report Review

Quick delivery & easy
August 4, 2020

Quick delivery & easy

Date of experience: August 4, 2020
robert p.
0 reviews
0 helpful votes
Follow robert p.
Unfollow robert p.
Share Review
Report Review

Easy
August 4, 2020

Easy

Date of experience: August 4, 2020
Cheslyn A.
0 reviews
0 helpful votes
Follow Cheslyn A.
Unfollow Cheslyn A.
Share Review
Report Review

Awesome, she really loved rhe flowers and the card. You guys had perfect timing with same day delivery.

Date of experience: August 4, 2020
Mike M.
0 reviews
0 helpful votes
Follow Mike M.
Unfollow Mike M.
Share Review
Report Review

Easy to use so far
August 4, 2020

Easy to use so far

Date of experience: August 4, 2020
Dennis M.
0 reviews
0 helpful votes
Follow Dennis M.
Unfollow Dennis M.
Share Review
Report Review

Seamless last minute order
August 4, 2020

Seamless last minute order

Date of experience: August 4, 2020
Norma S.
0 reviews
0 helpful votes
Follow Norma S.
Unfollow Norma S.
Share Review
Report Review

All oK
August 4, 2020

All oK

Date of experience: August 4, 2020
Rebecca J.
0 reviews
0 helpful votes
Follow Rebecca J.
Unfollow Rebecca J.
Share Review
Report Review

Beautiful bunch of flowers, ordered from the UK for my mother in law in the USA. Paid a little extra for next day delivery. Photo that she sent us looked beautiful. She was very pleased.

Date of experience: August 4, 2020
Kuwait
1 review
0 helpful votes
Follow Mirza B.
Unfollow Mirza B.
Share Review
Report Review

I have selected get well flower basked + fruit basket + chocolates and balloons

They have only delivered flower basket and nothing else and once i contacted every agent had different information and then they said they will refund me $37.7 where as they are suppose to refund me $169
This is really an awful company and awful service

Date of experience: August 4, 2020
Michigan
1 review
0 helpful votes
Follow Andrew R.
Unfollow Andrew R.
Share Review
Report Review

I ordered flowers for same day delivery at around 9:00 am yesterday morning. I was at work until 5, but my mother-in-law was at the house and I had chosen contactless delivery so there really shouldn't have been a problem with me not being there. I even called the customer service number to get an idea of when they would be delivered(which I was told anywhere from 9-6 that day LOL) and to let them know that I wouldn't be there but my mother-in-law would, and to ask if that would be okay and they said that was fine. So when I got home around 5:30 and they still hadn't been delivered I thought that was a little weird, but the estimate did say it could be until 6 so I waited until about 6:30. At that point I called the customer service number back and asked for an update on when they would be delivered. The representative called the local florist and at first I was told that I wouldn't be getting my flowers until the next day. Then the rep said to hang on one more second and after waiting on hold for around 10 minutes I was told that I would in fact be getting my flowers today(as advertised) and that they were "en route" and it would be any minute. After about another 45 or 50 minutes I finally received my flowers. To me it seemed like they were just going to push my order until the next day because they forgot about it and if I wouldn't have called that's what would have happened. The flowers themselves were nice, but the overall experience was not great. The ability to go online and order flowers for same day delivery and literally be able to hand pick what you want is very convenient, but I'm not sure it's worth the hassle of going through a third party. Might just be easier to go directly to a florist shop. As a side note, they didn't do contactless delivery and the guy knocked on my door and waited until I came to get the flowers, so I'm not even sure why they gave that option for contactless delivery. I don't think I'll be using this company again.

Date of experience: August 4, 2020
Danielle L.
0 reviews
0 helpful votes
Follow Danielle L.
Unfollow Danielle L.
Share Review
Report Review

Service and Handling is TOO HIGH
August 4, 2020

Service and Handling is TOO HIGH. My order was a gift to a relative in GA so I dont know how it looked.

Date of experience: August 4, 2020
Diane L.
0 reviews
0 helpful votes
Follow Diane L.
Unfollow Diane L.
Share Review
Report Review

Hidden fees are annoying
August 4, 2020

Hidden fees are annoying. Nothing on the site about "handling fee" or the fact that price shows up much higher than on website. Product was $6 more than showing on website. No mention of "handling fees" period.

Date of experience: August 4, 2020
Pris K.
0 reviews
0 helpful votes
Follow Pris K.
Unfollow Pris K.
Share Review
Report Review

You need to post there is a service charge as I was puzzled by my bottom line

Date of experience: August 4, 2020
Mary V.
0 reviews
0 helpful votes
Follow Mary V.
Unfollow Mary V.
Share Review
Report Review

Thanks for effecient service
August 4, 2020

Thanks for effecient service.

Date of experience: August 4, 2020
Jean B.
0 reviews
0 helpful votes
Follow Jean B.
Unfollow Jean B.
Share Review
Report Review

My daughter was very pleased with the flowers she received for a special occasion,

Date of experience: August 4, 2020
Sharon S.
0 reviews
0 helpful votes
Follow Sharon S.
Unfollow Sharon S.
Share Review
Report Review

N/a
August 4, 2020

N/a

Date of experience: August 4, 2020
Stacey P.
0 reviews
0 helpful votes
Follow Stacey P.
Unfollow Stacey P.
Share Review
Report Review

Never disappointed with fromyouflowers.com
August 4, 2020

Never disappointed with fromyouflowers.com
If you are not currently using them, you should be!

Date of experience: August 4, 2020
lydia T.
0 reviews
0 helpful votes
Follow lydia T.
Unfollow lydia T.
Share Review
Report Review

This is the first time that I am using your services. I hope that the order will arrive on Monday (8/3/20). I would like the option to follow up once the arrangement has arrived and I get the feedback of the recipients. Thank You!
I was a bit disappointed; from what was received. Several things to note:

The planter box that was received was way smaller; with it being smaller than what's displayed on your website; there were less plant foliage and there were no cascading (hanging) plants as you have shown on your website. Hence my disappointment.

Date of experience: August 4, 2020
Katherine M.
0 reviews
0 helpful votes
Follow Katherine M.
Unfollow Katherine M.
Share Review
Report Review

Easy to use website and very helpful phone assistance. Thank you.

Date of experience: August 4, 2020
Pauline D.
0 reviews
0 helpful votes
Follow Pauline D.
Unfollow Pauline D.
Share Review
Report Review

Timely delivery, pretty bouquet
August 4, 2020

Timely delivery, pretty bouquet

Date of experience: August 4, 2020