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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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ALLISON P.
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ORDERING WAS SIMPLE AND EASY..
April 13, 2018

ORDERING WAS SIMPLE AND EASY.HOPE THAT ARRANGEMENT IS AS BEAUTIFUL AS IT LOOKS ON COMPUTER

Date of experience: April 13, 2018
Bobbie T.
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Was easy to find what I needed with short notice glad to be delivered next day

Date of experience: April 13, 2018
Brandy M.
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Quick & easy, like always!
April 13, 2018

Quick & easy, like always! Thank you!

Date of experience: April 13, 2018
Tammie T.
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Didn't expect the 14.95 service fee
April 13, 2018

Didn't expect the 14.95 service fee,

Date of experience: April 13, 2018
Sandy D.
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I hope this is as beautiful as it looks!
April 13, 2018

I hope this is as beautiful as it looks! My flowers were supposed to arrive by 12:00 PM, and were not received until after 3 PM. My sister said they were nice.

Date of experience: April 13, 2018
Estherine J.
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I don't understand your discount process!
April 13, 2018

I don't understand your discount process!

Date of experience: April 13, 2018
carol B.
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The flowers were not delivered on the scheduled date-reason never given because when I called aabout the delivery the florist was closed. The representative said they would be delivered the following morning and the flowers would be upgraded. The flowers were delivered and were very nice.

Date of experience: April 13, 2018
pat m.
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You gave a delivery timeline of between 9-5 (which I pd. $5 extra for). I left my friend's Shiva at around 4 pm, not yet delivered. It would have been nice if it had arrived earlier, say even around 2/3. I know she received it because she thanked me but who knows at what time? Oh well.

Date of experience: April 13, 2018
Aime G.
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So far, it's been easy, quick, and I enjoy the selections. Beautiful product, enjoyed by all!

Date of experience: April 13, 2018
khadijah F.
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Quick and easy...
April 13, 2018

Quick and easy...user-friendly...I thank the Lord Jesus in heaven for you guys!

Date of experience: April 13, 2018
La S.
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It was Easy quick
April 13, 2018

It was Easy quick

Date of experience: April 13, 2018
Martell M.
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Thank you so much very pleased
April 13, 2018

Thank you so much very pleased

Date of experience: April 13, 2018
Laura V.
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I did not like that they left the flowers on the porch, I would have preferred they hand delivered them.

Date of experience: April 13, 2018
Ralph B.
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Have been ordering flowers from you
April 13, 2018

Have been ordering flowers from you
For over two years now.
Great service. But two expensive
Not enough Discounts for the customers.

Date of experience: April 13, 2018
Gloria B.
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I am not happy with the delivery
April 13, 2018

I am not happy with the delivery. The flowers where delivery day early, no one home and flowers where left at front door. Thank goodness, my daughter is well know in her neighborhood.

Date of experience: April 13, 2018
Heather M.
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Easy online ordering, beautiful products
April 13, 2018

Easy online ordering, beautiful products.

Date of experience: April 13, 2018
Gonzalo A.
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In the end of the order you charge for service and handling, it would be better if you show the real prince since the beginning

Date of experience: April 13, 2018
Shay S.
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Just a little pricey, over $50 for only a dozen white roses seems like a little much. However, overall I was pleased with the services I received. Thank you.

Date of experience: April 13, 2018
Anna F.
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I think customer service needs to be better and prices a little lower. Otherwise you guys are awesome. Thanks for the service

Date of experience: April 13, 2018
Vio A.
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Good experience but hit with $14.99 extra charge, on top of $2.99, that i am not happy about! Can you give that back, please?

Date of experience: April 13, 2018