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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Kate P.
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Only one of my friends sent a pix so I dont know how one of the boquets looked.
They were both appreciated.
There wasa aslight mistake with my order but was offered a 10 coupon from you.

Date of experience: April 26, 2018
Sonya R.
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She loved the flowers
April 26, 2018

She loved the flowers.

Date of experience: April 26, 2018
Antonio P.
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I don't like bad surprises, as advertising a sales price of $39.99 and then adding a surprise handling fee of $14.99

Date of experience: April 26, 2018
Sharon M.
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I sent the birthday cake flowers to my son for his 40th birthday and he was very happy with it. We live far away from each other and I still was able to send a cake in flowers. Nice Job!

Date of experience: April 26, 2018
Pam S.
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So far so good
April 26, 2018

So far so good. Needed a same day delivery and I will know more after the gift is delivered.
After my co-worker received the order and sent me a picture I was disappointed in the presentation of the basket. It looked like a very cheap basket with plastic wrap around it and the presentation wasn't as nice as I would have liked. I guess that's what I get for forgetting and having to order at the last minute.

Date of experience: April 26, 2018
Devin F.
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The flowers I ordered were delivered a day late.

Date of experience: April 26, 2018
Michael R.
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Bought flowers for my mother for her birthday
April 26, 2018

Bought flowers for my mother for her birthday. She said she loved them and they were delivered bright and early in the morning!

Date of experience: April 26, 2018
Theresa X.
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Very happy with the flowers received and the delivery time. A week later the flowers still look great. Definitely a good value for your money and I will purchase again. The balloon was a really nice addition!

Date of experience: April 26, 2018
cassandra m.
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Thanks for everything, your company makes it easy for me to send my condolences, birthday wishes and etc... on a timely manner. Thanks thanks and thanks

Date of experience: April 26, 2018
melissa O.
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I thought the arrangements were all reasonably priced. However I didn't not like that until the very end I found out the fee prices. Had i known and wasn't pressed for time I would have not ordered given it cost half the price of the arrangement to deliver and get the same day. Not a good feeling to get from ordering somewhere first time.

Date of experience: April 26, 2018
Claudia K.
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Flowers looked just like the picture
April 26, 2018

Flowers looked just like the picture. Very satisfied.

Date of experience: April 26, 2018
Anitra R.
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Cool
April 26, 2018

Cool

Date of experience: April 26, 2018
Jamie G.
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The delivery charge is not known until the end
April 26, 2018

The delivery charge is not known until the end. I thought I was spending way less than final price.
Product was not what was ordered. Unpleased.

Date of experience: April 26, 2018
Mary R.
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They flowers were beautiful
April 26, 2018

They flowers were beautiful.

Date of experience: April 26, 2018
Nina E.
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I like how simple the site is to use but the majority of the orders I've placed don't result in the exact product that I ordered being delivered. I have the impression that the florists do their best to cut costs and find chearper alternatives, thinking that I won't see the final product that I ordered. The price I pay for your products is likely the same charged by local florists so I think going forward I will contact local businesses directly.

Date of experience: April 26, 2018
Dan R.
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Wish the shipping and handling cost was more readily available before end of transaction

Date of experience: April 26, 2018
Olivia L.
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Satisfield
April 26, 2018

Satisfield

Date of experience: April 26, 2018
sara B.
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The flowers were perfect my only complaint was the glittery banner, really could have done without the glitter at a funeral.

Date of experience: April 26, 2018
Brynda H.
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I wanted to go back and change my delivery date, but the system doesn't allow it.

Date of experience: April 26, 2018
Samantha N.
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Provided that this arrives today, as it is supposed to, I will be exceedingly happy with this transaction.
*****************
The order arrived sooner than expected and was greatly appreciated.

Date of experience: April 26, 2018