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From You Flowers

3.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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Deborah M.
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All good, just received a picture and didn't look as nice as what I thought I ordered for the price, that's all. Fees a little steep.

Date of experience: April 26, 2018
Laura P.
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Fine so far..
April 27, 2018

Fine so far..

Date of experience: April 26, 2018
Larry A.
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Nothing short of great
April 27, 2018

Nothing short of great

Date of experience: April 26, 2018
Carmen T.
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I paid for deluxe and I received small/regular bouquet. The flowers were not as the picture indicated which under the deluxe description that by choosing deluxe the bouquet would be bigger and very similar to what I picked. NOT AT ALL! Very very disappointed! This was suppose to be a gift for my mom. I did not get what I paid for and I will not recommend this place. Very disappointed.

Date of experience: April 26, 2018
Helen K.
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No regrets!thevpersin who rec'd the flowers was delighted!

Date of experience: April 26, 2018
Sarah M.
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Delivery fee seems high
April 27, 2018

Delivery fee seems high

Date of experience: April 26, 2018
Jackie k.
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My friend said they were very nice flowers
April 27, 2018

My friend said they were very nice flowers.

Date of experience: April 26, 2018
Sally W.
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I was a bit nervous the order was not going to get there in time, it did.

Date of experience: April 26, 2018
Mavis T.
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These stars could go to 5 if the fruit is edible.

Date of experience: April 26, 2018
suzanne M.
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Great
April 27, 2018

Great

Date of experience: April 26, 2018
Craig D.
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It's always an easy shopping experience with you. And your flowers are always a hit

Date of experience: April 26, 2018
Melinda C.
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The $14.99 service fee is steep and charged on both sets of flowers delivered to the same location! Additionally, the fee wasn't mentioned until check out, so my $32 flowers arrangement was really $47. Just say it upfront! Even airlines include all the fees in the fares, so customers knows their costs while selecting flights.

Date of experience: April 26, 2018
Disappointed I.
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3rd time I've ordered from this service and the arrangement was awful! It looked as though the florist took a handful of old flowers and shoved them in a vase. The roses were brown on the edges and wilting and the carnations looked several days old.
The first time I ordered, the arrangement was beautiful! The second time it was beautiful just not the size I ordered. I won't order again!

Date of experience: April 26, 2018
Claire M.
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The flowering plant delivered had almost no flowers and was in a totally different style of pot. It was multicolored and polka dotted regular pot, not a nice, wood slat painted, understated basket-type pot. I would never have chosen it if I knew that tacky thing was what was going to arrive with only one bloom limply hanging off the side. It also arrived with no notifications to anyone, myself or the recipient, so it sat outside for a full day, as no one thought to go look on the porch. That made it even more saggy and sad.

Date of experience: April 26, 2018
mary c.
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Well I hope the flowers are nice
April 27, 2018

Well I hope the flowers are nice. From the photo I saw the flowers were very nice

Date of experience: April 26, 2018
Phillip S.
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Your scheduling system needs an overhaul
April 27, 2018

Your scheduling system needs an overhaul. Order was supposed to deliver same day, but instead your calendar system schedule for 20 days in the future. Not exactly happy with that. However, your customer service is impeccable.

Date of experience: April 26, 2018
Chris S.
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Second time I have ordered and received my flowers on time as I was told. Will definitely order again.

Date of experience: April 26, 2018
Mike P.
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Got 8 roses and 2 lilies and babies breath...
April 27, 2018

Got 8 roses and 2 lilies and babies breath...so much for paying for premium

Date of experience: April 26, 2018
Robyn H.
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Wonderful Experience!
April 27, 2018

Wonderful Experience! Will use site again for other floral gift purchases.

Date of experience: April 26, 2018
Lana K.
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Experience -Excellent
April 27, 2018

Experience -Excellent

Date of experience: April 26, 2018