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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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I have ordered many times and am always satisfied.
I was not sure if I was supposed to tip the delivery guy but he was kind of short with me and walked away fast so i didn't, but he wasn't rude, just not super friendly. Everything overall went very well. I used a coupon so I was happy for the price I paid and delivery time was fast and efficient.
Lovely selections, site user-friendly!
Great prices and loved the 20% discount!
Always satisfied with ordering, deliveries and arrangements.
The reason that I assigned one stars to the majority of FromYouFlowers services is because I ordered an arrangement of flowers to be sent to my girlfriend for her birthday. While the arrangement arrived on time and the use of selecting flowers from your website was an easy user experience, the flowers arrived already wilting, and without any daisies at all. I specifically chose my arrangement because the daisies were the most eye popping and important part because they are her favorite flower. In fact, on the personalized card that I wrote for her, the message was to enjoy your "daisies and chocolate." So you can imagine my frustration when there wasn't a single daisy in the arrangement. I spent $60 on a service and didn't even get what I paid for. With that being the case, I can't recommend anyone else to spend so much money and receive dying flowers that wasn't even a complete order. If you are working to improve customer service, I'd say start with making sure the orders are correct because you guys did great with your website and on time delivery. But $60 is a steep price to pay for not having an order be correct. I was excited about the entire process until my girlfriend sent me a picture of the arrangement. Thank you for your time and for reading my suggestions.
Easy to use and great variety of choices.
Lots of choices. Beautiful arrangements.
The flowers are very nice and my friend loved them but the price was a little high because of the ex fees. I would of been happier with free delivery
The arrangement I order was not how it looked when it was delivered, I did call and they sent out another arrangement still looked nothing like the picture on the web site. Will not order from here again. The arrangement I order was spring colors pinks/purples with sunflowers, what was delivered was orange and browns with sunflowers and the second arrangement looked much the same.
Prompt and reliable service!
I was satisfied with from your flowers.
I order same day delivery and the flowers did. It get to my cousin until the end of the next day. Disappointing.
It was great, but when I selected a heart, a smiley face and a puppy, they'd come out fine, except when I checked it, strange letters or signs would appear! I fixed it two or three times, but same thing happened, so I erased it. I was very disappointed!
I paid for an arrangement that should contain a mixture of white and yellow roses. The arrangement came only with yellow roses. The flowers last long only two days after delivered.
The flowers were pretty but not what I expected. In the photo of the flowers I ordered, there were several red roses, several lilies and several pink roses...I ordered the middle option, the "delux," so I thought it would look like the picture. I think my bouquet was standard, with only 2 lilies, one red rose and one pink rose. The flowers were nice and I guess you cannot expect every bouquet to look the same, I just thought it would have had a few more roses and at least one more lily than that. I thank the company for prompt service though and getting the bouquet here on-time. And the flowers did last a little over a week, so that's a plus.
Ok. Plastic covering basket was not sealed good and falling open when we received it.
Thanks for the one service handling charge and not adding line after line with additional charges.
This made ordering so much easier.
The Flowers were Beautiful and exactly like the picture!
Although, I didn't not get to see what ordered since the item was sent to a friend, she was pleased with the gift. The price was much more reasonable than FTD.
Good reports on flowers I have ordered for delivery in Texas. I live in Virginia
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members