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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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tmcqueen H.
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Nice bouquets and easy to maneuver site
May 4, 2018

Nice bouquets and easy to maneuver site. Just a little pricey on the handling.

Date of experience: May 3, 2018
Jo K.
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This was very easy
May 4, 2018

This was very easy. Recipient was very pleased. Did not understand the final price, however.

Date of experience: May 3, 2018
Ernie G.
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Its worth the price and the delivery is on time.

Date of experience: May 3, 2018
Ann K.
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Excellent and easy
May 4, 2018

Excellent and easy

When the flowers I ordered were not delivered, I called Customer Service and they got in touch with the florist. The florist reported that there was a mix-up the day they were to be delivered, but they were in the process of getting the order out. I inquired a few hours later and the flowers had been delivered. I have always received excellent service from this company and I can understand that mix-ups happen.

Date of experience: May 3, 2018
Linda S.
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Great selection
May 4, 2018

Great selection. Recipient loved the orchid arrangement!

Date of experience: May 3, 2018
Evelyn E.
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I would not order from you again -per the tracking the flowers were in Great Falls at 8am and were not delivered until 6pm. They stayed home all day waiting for them. The delivery guy rang the door bell and litterly ran to his truck. My son and daughter in law are Military and we dont get to see my Granddaughter as it is and to have this happen on her special 16th birthday was very disappointing. When she opened the box and took out the roses a few were already turning brown. Not fresh flowers at all. This experience was a disappointment.

Date of experience: May 3, 2018
CherCher K.
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The website was user friendly!
May 4, 2018

The website was user friendly! I paid for same day delivery fee but a family member said it wasn't delivered, however I did receive an email stating this later in the day and I was given a refund for 'same day delivery' which was appreciated. The flowers I ordered did not look as good the picture advertised but was still nice and it put a smile on my mother-in-law's Face who was in the hospital. The bouquet was also much smaller than it looked on the website! The service was great but I probably won't order through them again I felt the price was to much for what was received.

Date of experience: May 3, 2018
Momma G.
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Shopping was easy, but I have to wait to see the end product before deciding if I'd recommend or use again. The person receiving the flowers was absolutely thrilled. The picture she sent showed the roses were absolutely beautiful and fit in very well with the overall arrangement.

Date of experience: May 3, 2018
lori Q.
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What I ordered did not match online picture very well

Date of experience: May 3, 2018
Happy t.
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The order did not arrive at my friend's house yesterday but did come today so all is well. I wonder where it went yesterday? My friend loves her flowers so again, all is well.

Date of experience: May 3, 2018
David O.
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What was in the picture didn't quite match what my girlfriend received other then that was pretty decent

Date of experience: May 3, 2018
jared U.
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Shipping charges should be visible earlier in the process

Date of experience: May 3, 2018
Trish A.
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The picture of the arrangement on the website was quite a bit more substantial than the arrangement that was delivered. I don't agree with the description of "slightly smaller presentation"

Date of experience: May 3, 2018
Cory B.
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Simple, easy, and beautiful
May 4, 2018

Simple, easy, and beautiful.

Date of experience: May 3, 2018
EE K.
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The prices changed considerably from what I selected to the final check out. For example, I chose a bouquet that was $31.99, but at checkout it was $45.99. The other one I chose had a similar increase.

Date of experience: May 3, 2018
Stacy Q.
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For the price, there could of been a few more balloons, but overall I was satisfied and would purchase again.

Date of experience: May 3, 2018
Tyler A.
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It wasn't user friendly
May 4, 2018

It wasn't user friendly. And couldn't believe there was no free shipping with what I spent. Delivery time was on time and flowers looked very nice.

Date of experience: May 3, 2018
anita c.
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Fast and easy!
May 4, 2018

Fast and easy!

Date of experience: May 3, 2018
Paula r.
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Beautiful flowers delivered on time
May 4, 2018

Beautiful flowers delivered on time. Ordering was fast and easy. Very pleased with overall experience and I will order again in the future.

Date of experience: May 3, 2018
Linda G.
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Flowers delivered day requested
May 4, 2018

Flowers delivered day requested. Was not aware of $15 handling fee until end of order online.

Date of experience: May 3, 2018