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From You Flowers

3.4

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Talithia F.
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Came out to over $80 but my mother was happy
August 6, 2020

Came out to over $80 but my mother was happy. Thank you.

Date of experience: August 6, 2020
Kate A.
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Great overall experience
August 6, 2020

Great overall experience. Easy and quick!

Date of experience: August 6, 2020
ananya s.
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Could order with ease.Wonderful and artistic selection.

Date of experience: August 6, 2020
Kerri C.
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Wish you offered free shipping
August 6, 2020

Wish you offered free shipping

Date of experience: August 6, 2020
Markea B.
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I don't think the flowers I received were worth $70.

Date of experience: August 6, 2020
Tamera U.
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Ordered 6:30am CDT for a same day delivery in New York. Had trouble with address and finding a florist so delivery was 2 days late. Customer service reps were all very pleasant.

Date of experience: August 6, 2020
Pat Y.
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Easy
August 6, 2020

Easy. Not confusing.Good price range.

Date of experience: August 6, 2020
Rebecca P.
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No problem at all
August 6, 2020

No problem at all. Quick easy, nice selection.

Date of experience: August 6, 2020
Vicki H.
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Flowers were beautiful
August 6, 2020

Flowers were beautiful. The only thing was the birthday balloon. You advertised one with colorful happy birthday, instead a happy birthday pug balloon was received. Flowers picked were the Rose & Lily for an older lady, the pug balloon took away the classy look of the flowers.( Glad she has a good sense of humor!)
Can you set up balloons to choose from?

Date of experience: August 6, 2020
Angela A.
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Your prices are pretty good, however the $15 service fee then tax makes the order quite expensive in the end...

Date of experience: August 6, 2020
Edmundo G.
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The person I had them delivered to liked the flowers and said they were in good condition. Great pricing deals on here. This will be my go to site for any future deliveries.

Date of experience: August 6, 2020
Jelen J.
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My mother loved it, thank you for a wonderful flowering plant basket

Date of experience: August 6, 2020
rosemary e.
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Easy and quick
August 6, 2020

Easy and quick

Date of experience: August 6, 2020
Adrienne L.
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I would like to know the florist who actually created the arrangement as my friends were very pleased and I would like to use that florist again for those people.

Date of experience: August 6, 2020
Dee B.
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Beautiful cheerful Happy Face arrangement!
August 6, 2020

Beautiful cheerful Happy Face arrangement! My granddaughter was delighted

Date of experience: August 6, 2020
Donald D.
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Fast service with beautiful flowers
August 6, 2020

Fast service with beautiful flowers. I have never been disappointed.

Date of experience: August 6, 2020
Lindsay D.
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Great assortment of flowers to pick from
August 6, 2020

Great assortment of flowers to pick from. But the local florist didn't have all the flowers that were pictured and substituted with others. Kind of let down by the local florist.

Date of experience: August 6, 2020
CH R.
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From before delivery: I'm impressed you have this survey. I wish there was a notes area that I could say "do not put lilies in the arrangement as a substitute due to a cat at the location and lilies being poisonous to cats - I purposefully chose an arrangement without lilies because of this." Thanks!
From after delivery: The flowers arrived in the evening and my daughter sent us a picture. They are lovely. They also have LILIES as a substitute! I explained to my daughter which ones were lilies so she could pull them out so her cat would not chew them and go into kidney failure. She is going to take the flowers to her office tomorrow so they are away from the cat. Other than the lilies the arrangement is as expected and lovely.

Date of experience: August 6, 2020
Robert S.
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I don't feel a good service provider delivers one day late. Thanks! It was for a funeral! Not!

Date of experience: August 6, 2020
Sandra Z.
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I was a little dismayed about the fact that this delivery did not arrive until after 6:30PM. My understanding was that this gift would arrive by 5PM--and I would have had it delivered the day before if I had known differently. While the service rep was fairly courteous when I called, he didn't make much attempt to understand my distress, claiming that this policy is made clear on the website, which it is not. As this was for my sister's birthday, I would have chosen other options, because I knew she had plans in the evening and would be gone after 5PM. It's not great when a delivery is left on a doorstep, period. I'm concerned that no one texted or phoned her cell or to see if she would be home--or where it would be best delivered if she were gone. In addition, I received an email at 9:10 this morning that the delivery had actually been made, but it arrived a full nine hours later. This is misleading and confusing. However, I do understand that this is covid and all's well that ends well.

Date of experience: August 6, 2020