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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Gwendolyn S.
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Easy
May 15, 2018

Easy

Date of experience: May 14, 2018
Thomas T.
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Very easy and a great price!
May 15, 2018

Very easy and a great price!

Date of experience: May 14, 2018
Denise E.
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The local florist you contracted for my order cheated me greatly on the amount and kind of flowers they used and were sent to the recipients. I understand there may be flower substitutes, but the amount of overall flowers that were missing is awfull. I feel extremely cheated and disappointed and would like to know where the money I spent went. I have sent you an email with pictures of what was actually received. I did not tell my mother or my sister what the bouquets were to look like, only asked them to send me pictures. A $58.98 order (including delivery) looked like maybe a $22.00 to $25.00 order, and the $46.98 order (including delivery) looked like maybe a to $15.00 bouquet from Walmart. Sincerely disappointed. I by flowers from my local florists (not Walmart) all the time, and the items delivered would have cost me $12 - $22 local.

Date of experience: May 14, 2018
Alyssa Q.
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Easy to navigate
May 14, 2018

Easy to navigate - good pricing. Third site I've tried and this is the one I went with for Mother's Day flowers!

Date of experience: May 14, 2018
LaLa M.
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Ordering process is very easy
May 14, 2018

Ordering process is very easy. Recepient said they were beautiful.

Date of experience: May 14, 2018
Michelle Q.
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The flowers were shipped dry, so my Mother In Law received dried out, wilting brown roses. I am very dissatisfied and disappointed with my experience.

Date of experience: May 14, 2018
S H.
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Great prices
May 14, 2018

Great prices. Excellent flower arrangements and delivery service. Highly recommended.

Date of experience: May 14, 2018
Teresa T.
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I found it easy and full of choices
May 14, 2018

I found it easy and full of choices
Thanks. Need not follow up unless new Management. I hear you do outstanding work

Contractors did not do a good job, but I have emailed and shared

Date of experience: May 14, 2018
Alla L.
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I didn't get the flowers I choose, even that they were nice.

Date of experience: May 14, 2018
Disappointed S.
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I was SOOOOO embarrassed with the flowers that was sent not only once but twice to my Mom for mothers day! First set of flowers had 3 tiny tea cup roses an anther flower with it. Plus they sent a get well card and balloon o my gosh my mom was so sad it was for Mothers day for heavens sack not sick. So then I called customer service the said there sorry they would take care of and up grade the flowers I had already upgraded them and they looked like crape, so then mom gets another set of flowers 3 tiny teacup roses,carnation and a Lilly and they were already dead looking. I'm not sure who got my moms flowers or if this is just the way this company operates but what a BIG,BIG disappointment with this companies service and lack of caring attitude, I just want a refund a put this night mare behind us!

Date of experience: May 14, 2018
Maureen O.
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Very simple
May 14, 2018

Very simple. I pick the flowers that I think would be appropriate and put them in my cart. Add the recipients name and address and not on the card. They add the shipping and it's done. Didn't have to go anywhere. Very easy! Never have had a bad experience at all for 3 years. Thank You!

Date of experience: May 14, 2018
Roger H.
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This was so much easier than I anticipated
May 14, 2018

This was so much easier than I anticipated- great job!

Date of experience: May 14, 2018
Jamie S.
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Disappointed
May 14, 2018

Disappointed. My mother worked Mother's Day till 3 PM and flowers were delivered after 4. She still has not seen them. I ordered 2 weeks in advance...I spent all that money and she isn't enjoying them but the other office staff is. Won't pay to do this again.

Date of experience: May 14, 2018
John l.
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Price and deliver where just what I wanted!
May 14, 2018

Price and deliver where just what I wanted!
My Mother was very happy. The fruit was very good!

Date of experience: May 14, 2018
R C.
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Did not get what I ordered
May 14, 2018

Did not get what I ordered

Date of experience: May 14, 2018
Dinah C.
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The recipient of the flowers was so happy and delighted!

Date of experience: May 14, 2018
Rebekah S.
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A little pricey but worth the cost
May 14, 2018

A little pricey but worth the cost. I'd be nice to have something a little more economical, but Mom was happy.

Date of experience: May 14, 2018
Melanie B.
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Love shopping here
May 14, 2018

Love shopping here. It's very easy to buy beautiful flowers.

Date of experience: May 14, 2018
Glynn P.
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Great and easy way to send flowers
May 14, 2018

Great and easy way to send flowers. Thanks

Date of experience: May 14, 2018
dennis K.
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Awesome
May 14, 2018

Awesome

Date of experience: May 14, 2018