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From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
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Vendors lie and Customer Service is fair at best!
I made an order on 5/14/18 at 1045 am for a same day delivery.
As of 515 pm the order had not been made (deliveries to businesses are supposed to be delivered by 5 pm). At 707 pm I got an Email stating that the delivery had been made. The business closes at 515 pm, so was it just left outside all night? As of 1000 am the next day the delivery still had not been made as I asked my wife if she had received them and she said nothing had been delivered or left.
I called customer service at around 730 pm on 5/14 and advised FromYouFlowers that the order had not been delivered or left, as stated by the Email I received. I was told I would get a $15 gift card and a 20% refund for the entire order made. I got the $15 card and only received a 12% refund. I called FromYouFlowers in the morning again and advised them about this and they tried again to call the vendor (still no answer) and they ended up refunding the entire amount of the order. But this is not about the money, it is about the type of vendors they use and the lies they state. People order flowers for important times in ones lives and to be treated this way from the vendors and the company that chooses these vendors is not good.
I will not or would not recommend FromYouFlowers to anybody as one cannot rely on them to get the job done or believe the information given to you by them about the deliveries of the orders made
Pricing is a little hard to follow at the end, but it all works out in the end.
Flowers were delivered after 7pm on the day I ordered them. One was left outside overnight. We were at that house from 8 am till 6:45pm no clue when they came.
Someone called my phone only spoke Spanish when I said I didn't they hung up on me.
Would like free shipping and handling offered. Loyal customer
Love everything about your flowers and services.
Box was great looking outside but when opened, the petals were bruised.
My Mother loved the quality of the flowers that were delivered. Thank you!
My mom loved the color of the roses (purple)...Best arrangement I've sent thus far!
The arrangement that was chosen did not look anything like what was delivered. I can understand that there may be the need to substitute a flower but the entire arrangement was of a different color palate completely. Very disappointing for which I was giving this arrangement to my God mother for Mother's Day.
Awesome service and beautiful flowers, little pricey for what i paid for as they were not delivered on the day they were suppose to be, and I paid extra for that, overall satisfied.
Great customer service, even when I missed the call on mother's day!
I appreciate the reminders and discounts. Your site is easy to navigate and product selection is great.
Fast and easy to use...free shipping was a good deal.
Mom thought they were beautiful
Timing of delivery of flowers was right on time!
Easy to navigate, easy to place order, great selection. Had an issue with delivery, customer service was very responsive returning my email questions within a few minutes. They worked with the local florist to resolve the issue to my satisfaction.
My mom was very happy to receive such a beautiful arrangement for Mother's Day. Thank you!
I love this site...everything my mom has gotten has been absolutely perfect! A+
Product looks much better on line than in person, not satisfied with the flowers delivered
Easy shopping experience. Arrived when promised
I've been through a run around with this company. I will say I thought the people on the phone for customer service were lovely at first. I never complain however, I feel since this was a Mother's Day order I must.
I ordered for my daughter for her step mother. By 9pm Mother's Day still no flowers, the kicker is I got an email saying they had been delivered.
I called customer service and the nice man explained that they we're very backed up and they could arrive until 10pm. Remember i said, I got an email saying they were delivered. He offered to call her and apologize, which he did and assured me that they would arrive. Today at 6pm the day after Mother's Day still no flowers and they won't refund my money.
I will never use them again. Much better to google a local florest in the Area you'd like to order and make sure your order arrives.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members