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From You Flowers

4.2

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From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Stacey L.
0 reviews
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It was easy and I had all the information I needed to make my decission.
My Mother called and told me how beautiful the flower areangement was, but never mentioned the card that was supposed to be with it. Don't know if she got it. I will eventually ask her. Thank you for helping me make my moms, Mother's Day special.
Sincerely Stacey

Date of experience: May 15, 2018
Susan A.
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Easy to order
May 16, 2018

Easy to order. Very nice selection. My Mother Loved them. I like to use local service instead of 1 800 flowers.

Date of experience: May 15, 2018
Brenda B.
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I like that I can place an order local to the delivery destination.

Date of experience: May 15, 2018
LB V.
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Excellent selection
May 16, 2018

Excellent selection. The flowers were beautiful!

Date of experience: May 15, 2018
Vicki G.
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The only site we use for flowers!
May 16, 2018

The only site we use for flowers!

Date of experience: May 15, 2018
Kim W.
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What about that tulips with free vase i was charged $6.99 for?

Date of experience: May 15, 2018
J A.
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Excellent solution for me
May 16, 2018

Excellent solution for me

Date of experience: May 15, 2018
Melisa a.
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I was very pleased my mom recieved her flowers

Date of experience: May 15, 2018
Ann o.
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Thank you for no additional hidden service fees.

Date of experience: May 15, 2018
Virginia M.
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Bouquet seemed smaller but still nice
May 16, 2018

Bouquet seemed smaller but still nice

Date of experience: May 15, 2018
Delyn F.
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My Mother and Mother-in-law loved the flowers we sent them. They sent pics and the bouquet was beautiful.

Date of experience: May 15, 2018
PT Y.
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When I review my order (last step), I want to have option that I can edit my flower's option right away (for example, picking different stems, adding vase, etc.). I saw option to edit message, address, but not flowers.
Firstly, Flowers that my relatives received were different than the pictures. Secondly, even though I ordered 2 same products, they were totally different too. I guess they were from 2 different stores.

Date of experience: May 15, 2018
Scott L.
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I ordered Sunflowers and paid a little extra for the "premium" or upgraded package (something like that)- and only one sunflower bloomed of the many. The others did not blossom at all, and essentially were dried up and/or shriveled. The funny thing too is that I took the time to follow the instructions to properly place and prepare the flowers for the vase. Anyway, terrible bouquet, not to mention how disappointed my wife was. I have a picture to send should somebody from the company follow up. I will not risk using this company again.

Date of experience: May 15, 2018
Han N.
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Beautiful flowers
May 15, 2018

Beautiful flowers

Date of experience: May 15, 2018
Barb V.
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I ordered a specific arrangement in flowers that my MIL loves Bright green, pink and yellow were the colors Mums and roses and a lily in a square vase. The flowers sent were lovely but red and white so that was a bit disappointing.

Date of experience: May 15, 2018
Paul X.
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L would like more discounts for seniors or veterans. Lower shipping and handling fees. Overall great service and products!

Date of experience: May 15, 2018
California
2 reviews
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Vendors lie and Customer Service is fair at best!
I made an order on 5/14/18 at 1045 am for a same day delivery.
As of 515 pm the order had not been made (deliveries to businesses are supposed to be delivered by 5 pm). At 707 pm I got an Email stating that the delivery had been made. The business closes at 515 pm, so was it just left outside all night? As of 1000 am the next day the delivery still had not been made as I asked my wife if she had received them and she said nothing had been delivered or left.
I called customer service at around 730 pm on 5/14 and advised FromYouFlowers that the order had not been delivered or left, as stated by the Email I received. I was told I would get a $15 gift card and a 20% refund for the entire order made. I got the $15 card and only received a 12% refund. I called FromYouFlowers in the morning again and advised them about this and they tried again to call the vendor (still no answer) and they ended up refunding the entire amount of the order. But this is not about the money, it is about the type of vendors they use and the lies they state. People order flowers for important times in ones lives and to be treated this way from the vendors and the company that chooses these vendors is not good.
I will not or would not recommend FromYouFlowers to anybody as one cannot rely on them to get the job done or believe the information given to you by them about the deliveries of the orders made

Date of experience: May 15, 2018
Joshua F.
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Pricing is a little hard to follow at the end, but it all works out in the end.
Flowers were delivered after 7pm on the day I ordered them. One was left outside overnight. We were at that house from 8 am till 6:45pm no clue when they came.
Someone called my phone only spoke Spanish when I said I didn't they hung up on me.

Date of experience: May 15, 2018
Deborah H.
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Would like free shipping and handling offered. Loyal customer

Date of experience: May 15, 2018
Bonita X.
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Love everything about your flowers and services.

Date of experience: May 15, 2018