Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of From You Flowers

From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
How would you rate From You Flowers?
grey stargrey stargrey stargrey stargrey star

From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

Instant Feedback

1,334,817 reviews

We monitor reviews for authenticity

Tyson Z.
0 reviews
0 helpful votes
Follow Tyson Z.
Unfollow Tyson Z.
Share Review
Report Review

The order was left outside the front door in the Fl heat, the chocolate candy is extremely small. I've used this site many times before and have been pleased until now.

Date of experience: May 18, 2018
Dmhorton B.
0 reviews
0 helpful votes
Follow Dmhorton B.
Unfollow Dmhorton B.
Share Review
Report Review

Ordering was very easy
May 18, 2018

Ordering was very easy. The flowers were beautiful but not as pictured. Recepent was very happy with the product

Date of experience: May 18, 2018
Mike D.
0 reviews
0 helpful votes
Follow Mike D.
Unfollow Mike D.
Share Review
Report Review

Roses were smaller than expected for Premium but the lilies were great. The delivery speed was fantastic. Would order again.

Date of experience: May 18, 2018
Robin B.
0 reviews
0 helpful votes
Follow Robin B.
Unfollow Robin B.
Share Review
Report Review

Ordering was nice and easy
May 18, 2018

Ordering was nice and easy. At check-out there's a $15 fee and another fee for same day service that is not mentioned until check out. I want to know how much something is before I take the time to browse around, select and waste my time otherwise.
I paid for the same day service but the flowers weren't delivered until LATE the 2nd day. I'll never use this service again.
I paid close to $50 ($15 fee + $3 for same day) and got a small bouquet with a mylar balloon. Could've spent $20 at the grocery and got better.

Date of experience: May 18, 2018
jane K.
0 reviews
0 helpful votes
Follow jane K.
Unfollow jane K.
Share Review
Report Review

Great fast service...
May 18, 2018

Great fast service... I haven't seen the flowers as they were delivered to my cousin but his wife says they were magnificent...thank you so much for your part in brightening their day

Cheers

Date of experience: May 18, 2018
Elizabeth J.
0 reviews
0 helpful votes
Follow Elizabeth J.
Unfollow Elizabeth J.
Share Review
Report Review

I placed two orders yesterday
May 18, 2018

I placed two orders yesterday. One was delivered in great time but it was to a business so it had to be delivered within normal business hours and the other was delivered a bit on the late side of things at like 8:30 pm to a residential address. I was unsure what time of day was considered standard delivery hours for a residential location so that might be helpful info to provide on your website so I wasn't worrying about the flowers that were delivered so late. The flower order I sent to someone in Arizona was beautiful and the basket of goodies I sent to my husband in Utah were both met my expectations. Also, the residential delivery's confirmation of delivery e-mail arrived in my inbox around 5:30 pm but the delivery didn't actually arrive until 8:30 as stated above. That was a bit drastic of a gap in time so it made me worry that that delivery was delivered to the incorrect location or something along those lines. I've ordered from here before without any problems though so I'll order from them again in the future.

Date of experience: May 18, 2018
Tammy H.
0 reviews
0 helpful votes
Follow Tammy H.
Unfollow Tammy H.
Share Review
Report Review

I felt like the item was a bit overpriced
May 18, 2018

I felt like the item was a bit overpriced.

Date of experience: May 18, 2018
JJ F.
0 reviews
0 helpful votes
Follow JJ F.
Unfollow JJ F.
Share Review
Report Review

Very easy tor order and very nice selection
May 18, 2018

Very easy tor order and very nice selection

Date of experience: May 18, 2018
Tim K.
0 reviews
0 helpful votes
Follow Tim K.
Unfollow Tim K.
Share Review
Report Review

I called to order that SPECIAL day flowers to be delivered to my wife for her 50th birthday seeing I couldn't be there and while I was having my order taken I was put on hold and then the flowers were not delivered and when I looked for the confirmation email I found out that they never sent one. I tried for 30 minutes to contact customer service and when I did get through I was told there was NOT an order for me and that they did NOT see my email or my name or phone number. I then tried in the morning again and after another 10 minute hold they were quick to find my order which was to be sent out today instead and my email was recorded incorrect and then they had to change the delivery destination as well. I was offered a $15 gift card for my next order which probably wont happen so I was given nothing and lost not only the surprise which is priceless not to mention my time which is worth well more than $15 and if I don't use them again I received nothing. I will use a regular florist next time, thanks

Date of experience: May 18, 2018
Jodi T.
0 reviews
0 helpful votes
Follow Jodi T.
Unfollow Jodi T.
Share Review
Report Review

The flowers were supposed to be delivered on May 17. They didnt get delivered until May 18

Date of experience: May 18, 2018
A h.
0 reviews
0 helpful votes
Follow A h.
Unfollow A h.
Share Review
Report Review

Shipping rate was a surprise upon checkout!
May 18, 2018

Shipping rate was a surprise upon checkout! Wish it was posted on the home page for transparency.

The recipient sent me a picture of the flowers/arrangement she received. I'm a little disappointed; it was not as good looking as the picture on the website. Also, the glass vase had raffia tied around it and the delivered arrangement had a flimsy raffia tied on.

Date of experience: May 18, 2018
Linda M.
0 reviews
0 helpful votes
Follow Linda M.
Unfollow Linda M.
Share Review
Report Review

Flowers were delivered a head of time, which was good.A day before it was supposed to be delivered. Great service!

Date of experience: May 18, 2018
SANDRA H.
0 reviews
0 helpful votes
Follow SANDRA H.
Unfollow SANDRA H.
Share Review
Report Review

Very pretty
May 18, 2018

Very pretty

Date of experience: May 18, 2018
Amber R.
0 reviews
0 helpful votes
Follow Amber R.
Unfollow Amber R.
Share Review
Report Review

Amazing!
May 18, 2018

Amazing!

Date of experience: May 18, 2018
Black R.
0 reviews
0 helpful votes
Follow Black R.
Unfollow Black R.
Share Review
Report Review

Website a little cumbersome
May 18, 2018

Website a little cumbersome... Also, flowers were a little smaller than I perceived on web site photo...if measurements were there i as in too busy to see them...vase and flowers could have been taller and broader. But, my wife was still very pleased. Thank you.

Date of experience: May 18, 2018
Rachel H.
0 reviews
0 helpful votes
Follow Rachel H.
Unfollow Rachel H.
Share Review
Report Review

It would be nice if shipping/delivery charges were shown with floral arrangements so that there are no unexpected charges at checkout.

Date of experience: May 18, 2018
MARISOL W.
0 reviews
0 helpful votes
Follow MARISOL W.
Unfollow MARISOL W.
Share Review
Report Review

Quick and very good service
May 18, 2018

Quick and very good service. Thank you

Date of experience: May 18, 2018
June P.
0 reviews
0 helpful votes
Follow June P.
Unfollow June P.
Share Review
Report Review

Simple and easy!
May 18, 2018

Simple and easy! The planter/flowers was beautiful, and delivered in a very timely manner. I am very satisfied with the service I received, and would recommend fromyourflowers to my friends.

Date of experience: May 18, 2018
tabitha S.
0 reviews
0 helpful votes
Follow tabitha S.
Unfollow tabitha S.
Share Review
Report Review

Shipping and handling fee is expensive but I am glad you gave it to me for free because of that i will shop here again

Date of experience: May 18, 2018
Kendra b.
0 reviews
0 helpful votes
Follow Kendra b.
Unfollow Kendra b.
Share Review
Report Review

The flower vase was broken and some of the leaves were broken. I request that someone from customer service call me or I will follow up myself. The flower should be resent, it was embarrassing my friend's flower came delivered like that.

Date of experience: May 18, 2018