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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Toni M.
0 reviews
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Without having seen the flowers personally since I am in Australia and they are in the USA I believe the recipient is happy with them. Ordering was easy and delivery was as promised so yes I would use your services again.

Date of experience: May 30, 2018
Lily C.
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Great deal when it offers free shipping/handling on your order. Definitely will come back again.

Date of experience: May 30, 2018
John Z.
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Easy to order here and way more competitive than your competitor!

Date of experience: May 30, 2018
Fiad F.
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Quick precise and easy
May 30, 2018

Quick precise and easy

Date of experience: May 30, 2018
kit Q.
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I don't know anything at this time except that they were delivered as they went to a distant site and I
Have had no feedback from the recipient. My orders in the past were well received and admired.

Date of experience: May 30, 2018
Debie J.
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My friend love the flowers
May 30, 2018

My friend love the flowers.

Date of experience: May 30, 2018
Michelle b.
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Everything was great but the bouquet itself seems smaller than the picture on the website

Date of experience: May 30, 2018
Pamela T.
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I was disappointed in the arrangement that my sister received. She sent me a picture and it didn't have half of the amount of flowers as was shown in the advertised photo. It looked very skimpy.

Date of experience: May 30, 2018
Stan A.
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I've ordered from you before and was completely satisfied. This order was promised to be delivered today and it was. I would recommend your site to anyone who wants to order flowers.

Date of experience: May 30, 2018
Marc R.
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Include Service/Handling charge in price before getting to the "place order" section.

Date of experience: May 30, 2018
Sergio H.
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Iam not really happy customers they charge to much for delivery

Date of experience: May 30, 2018
Katherine Z.
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After seeing the flowers I think the price was a little too much.
The flowers looked like they were stuffed into a too small vase.

Date of experience: May 30, 2018
Kathleen R.
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Received word that the flowers were beautiful and plentiful. Thank you for delivering on the same day ordered!

Date of experience: May 30, 2018
Paul H.
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Beautiful flowers, precisely like the photo depicted. Super fast delivery, great prices and easy!

Date of experience: May 30, 2018
Lynne P.
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I requested that the order be delivered on 5/30. However, it was delivered last weekend prior to the requested delivery date.

Date of experience: May 30, 2018
Jennifer J.
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This was a delivery to a recipient
May 30, 2018

This was a delivery to a recipient. I did not receive the arrangement but was told it was delivered on time and exceptional.

Date of experience: May 30, 2018
Sue K.
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Kind of bait and switch
May 30, 2018

Kind of bait and switch. Discount is your regular price. Handling never mentioned until checkout and$5 more than "discount. I. Would rather see the " out the door" price listed. My $10 discounted $19 bouquet was actually $48.However, the flowers arrived sooner than expected and are fresh and beautiful. I ordered the "Florists choice" and I'm very pleased with them.

Date of experience: May 30, 2018
West Virginia
1 review
0 helpful votes
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Warning: There is a reason this company does not allow feedback on their website.

(1) When I initially tried to order flowers, it was for a funeral arrangement that needed to be delivered several states away. Having trouble entering a coupon code at checkout, I contacted the 800 number to find out if I was missing something. I spoke with a man that sounded as if he was in the middle of a busy warehouse. Asking only for information about where to enter the coupon code, he repeatedly insisted that I provide him with my order and billing information so that he could place the order for me. After I refused his request for the fourth time, he hung up on me.

(2) I called back about ordering the same funeral floral arrangement and spoke with a woman and her supervisor in a much quieter environment. However, they were not able to resolve the issue of being unable to enter a coupon code at checkout. Instead, after placing my order, they did offer me a refund of the difference between the coupon code automatically added during checkout and the one I wanted to use. In addition, due to the terrible customer service experienced during this process, I was given a coupon to use during a future order.

(3) Having the coupon code from the last experience, I decided to give the company another chance and order a get well arrangement for a family member. Due to a sale that they were offering, I selected a dozen roses in a custom photo vase. This time I had the opportunity to see the arrangement in person. I was VERY DISAPPOINTED in both the vase and the quality of the arrangement. First, whoever arranged the flowers did a terrible job. There were leaves from the roses sticking up above the flowers and hiding them. Second, the custom vases - which cost $12 - was nothing more than a sheet of waterproof paper curled inside a glass tube. This is not a custom vase anymore than putting a sticker on the outside of a vase would make it a custom vase. The website does not clearly specify what this product is that is being sold at such a markup. Had I known that the photo would not be printed on the vase as a keepsake that the recipient would be able to use again and again, I never would have ordered this product.

Date of experience: May 30, 2018
Tysean H.
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Had a wonderful experience
May 30, 2018

Had a wonderful experience

Date of experience: May 30, 2018
Delma R.
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Great Price better than trying to send locally!

Date of experience: May 30, 2018