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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Livia M.
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Great deals, timely service, beautiful flowers.

Date of experience: May 31, 2018
Polly Q.
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Thank you for having same day delivery
May 31, 2018

Thank you for having same day delivery. Awesome!

Date of experience: May 31, 2018
Cindy N.
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The planter was smaller than expected
May 31, 2018

The planter was smaller than expected.

Date of experience: May 31, 2018
glenn G.
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First time doing this
May 31, 2018

First time doing this. Would have liked full disclosure on handling fee up front. My wife was pleased...but I really wanted the tulips.so disappointed that their had to be substitution.

Date of experience: May 31, 2018
DONNA S.
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Easy site to order from
May 31, 2018

Easy site to order from. My Aunt love the plant arrangement. She said it was beautiful! Thanks for getting this to her so soon. I was a little nervous about what it would look like because I had never used your service before! I will definitely order again in the future!Thanks again, Donna

Date of experience: May 31, 2018
Titus I.
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Quick and easy great great great flower..
May 31, 2018

Quick and easy great great great flower.my wife was thrilled.but balloons were flat before the night ended

Date of experience: May 31, 2018
Monette B.
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It seemed they arrived rather late in the day, and yet notification was they were shipped a day ahead, which surprises me because I ordered them as locally to recipient as I could find. They weren't exactly yellow roses, either, which had a significance to both of us, but they were pretty.

Date of experience: May 31, 2018
Gerald t.
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Have used a number of times and with great results, this time they had problems with delivery missing the first two delivery dates and delivering the flowers four days late, That said there response to these issues was good

Date of experience: May 31, 2018
Geri W.
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Always Great have used the Flower Shop many times and their services never let me down!

Date of experience: May 31, 2018
teresa S.
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So far so good
May 31, 2018

So far so good

Date of experience: May 30, 2018
travis c.
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I am a disabled veteran from Oklahoma
May 31, 2018

I am a disabled veteran from Oklahoma. We have a law that states disabled veterans are exempt from sales tax in this state. It would be nice to receive this benefit from you. I have a tax exempt number if you would like it.

Date of experience: May 30, 2018
kk W.
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Pretty coolabout 20 off promo code!
May 31, 2018

Pretty coolabout 20 off promo code! And guest ckout was easy. If yall have this on a regular basis and send me an email to confirm delivery, i will be happy.

The flowers were supposed to be pink per the description

Date of experience: May 30, 2018
Rowena W.
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It would be helpful to have shipping and package price available before checking out.

Date of experience: May 30, 2018
Doreen H.
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If you have a 25th Anniversary on a stick can you put it in?

We ordered these flowers for our daughter and her husband in Merced.
She says they are beautiful. A good experience. We are in Overland Park
Kansas

Date of experience: May 30, 2018
Felix M.
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Easy picking nice display fast options
May 31, 2018

Easy picking nice display fast options.

Date of experience: May 30, 2018
Amy C.
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The additional handling fee is a little outrageous. It should be brought to the consumers attention before credit card info is entered into the system. I felt I had to get the cheapest flowers available so I wouldn't cringe so much when I hit the place order button. I also got a picture of the bouquet I sent my grandmother on her 90th birthday, and it really didn't look much like the picture I had selected on the site. I chose a rainbow assortment of a dozen roses and the bouquet sent was just a couple shades of pink. Whatever. Roses are roses I guess. Just not the experience I had hoped from a big name company. I complained earlier about the handling fee and nothing has been done or even acknowledged. Just a bunch of spam emails flooding my inbox saying I'm a VIP member if I 'click here' which I'm sure they send to everybody. I hope fromyouflowers.com can do something to make up for this- except a store credit because I will not be visiting their site again.

Date of experience: May 30, 2018
JRL N.
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Have had luck before with you...
May 31, 2018

Have had luck before with you...let's hope it continues!
Hard to know how product was as it was delivered elsewhere but recipient did text they were beautiful.
Overall, very satisfied and will use you again.

Date of experience: May 30, 2018
patricia N.
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So far so good!
May 30, 2018

So far so good!

Date of experience: May 30, 2018
Nicole R.
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Ordered flowers for friends of ours for their wedding and didn't get the exact flowers that were shown in the picture hope the same thing doesn't happen for these either

Date of experience: May 30, 2018
Anthony Q.
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I imagine I will be contacting Customer Service or whoever...my order came in a big box that said " FROM YOU FLOWERS" on it. And I realize that it came by UPS. Says that it was delivered at 11:21am. The person I ordered this gift for and others were at this address until nearly 4. She tripped over it outside the door when she got ready to leave. Roses and chocolate dont mix well with May's rainy humidity...I will not recommend and I will not use you guys again...unless I am informed of some super good reasons for these actions or I feel it's made right. Sorry FYF

Sincerely Disappointed,

Anthony Kimbrell

Date of experience: May 30, 2018