On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Reviews Summary
The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
You should disclose the $14.99 "handling fee" up front.
Order process was easy and the flowers were delivered in timely fashion. Flowers were of good quality. Will use website again.
All good - wish I knew the delivery fee before the final check out screen
I wanted the flowers delivered on my friends birthday, they were delivered a week before. Other than that great service
I purchased the deluxe florist designed bouquet for a birthday present. I am pretty disappointed with the bouquet that my mom received. It looks likes a bunch of wild flowers collected from the backyard, not a professionally designed bouquet (especially for how much they cost). If the bouquet had looked nice I would have given all 5-star responses.
Personally I would have liked it a little cheaper but overall it was a great experience
Had everything I was looking for. Great variety.
An issue that I was not very happy about is the flowers that I ordered were not in stock so I had no choice but to pick a substitute the flowers that I did get was very nice just not what I wanted!
Great service, quick delivery time, fair prices! Not to mention absolutely beautiful floral arrangements! I had a hard time picking!
Overall, the service was great & the flowers were stunning, thank you.
Here are my humble thoughts that may help your service for the future, I hope!
It got late & I was tired so perhaps I made a mistake somewhere but I was trying to be careful & vigilant however,
Ordering via PayPal from the UK to a Seattle, WA, USA address was not straight forward when it came to adding my billing address. I had to use the recipients USA address (not good) as mine is UK & I couldn't just type in my email address for billing instead. My email was there as well as needing a USA billing address.
I also found it deceiving with the price. Originally, it seemed great with the $10 discount and I thought I was going to pay $40 overall instead of $50, as that was what the site stated it would cost me but once I had put all of my payment details in, there was an extra $15 dollar service charge which seemed like a lot. I'm not sure if that was the delivery cost, tax or what!
I couldn't see anywhere that told me how much delivery would cost, so perhaps wrongly assumed it was free.
It would just be helpful to see all costings clearly & up front!
I would have liked to have known that this was going to be part of the overall cost before I got right to the end!
Maybe it's a British thing but we are not used to service charges especially when we are not aware that they are going to be there!
Thanks again for your prompt delivery & beautiful display, the flowers really do look awesome. Your customer service is good too! Kindest regards,
Beth
Too Pricey. Great Delivery Time.
I feel your prices are deceiving. It said the bouquet I got would be $23.99 for a regular & at check out it went up to $29.99? It's taking 20% off making it $23.99 but the price is listed at is $23.99 before the 20% off.
The receiver was very pleased with the flowers.
It was easy and great lets see how the flowers are
Tgabks
Ease of navigation. Have used in the past
So my issue with this company is the bate and switch mentality inflicted upon me on this last order. I was initially given a price and a discount. At the shopping cart I find that the cost of the flowers went up to offset the discount? Then I get another email when I decided not to buy that said come back and we will remove the delivery fee. Well I did and it then removed the credit I earned from a previous purchase AND after the conclusion of the order I find that AFTER I get the confirmation of delivery email that the $4.99 expedited fee for 12 NOON that it is not 12 NOON it is between 9a-6p which is NOT what I agreed to: I then called customer service and the condescending Nitwit that answered the call capped off my disappointment to ensure that I will NEVER order anything else from them again!
I am disappointed that the tulips as delivered were already drooping. Is that usual?
Also, I understand that the colors of the tulips in the original bouquet (yellow, orange, white) aren't always available, but I don't think using only purple and orange tulips adequately conveyed the sunny feeling intended.
From you flowers has a good selection and got my same day order (which was a minimal additional fee) delivered quickly.
I don't think the flowers look like the ones in the picture. They are pretty but not enough purple. I forgot that her cat eats flowers and lilies are poisonous. Her mom is a vet assistant. They threw out the lillies. My fault there.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members