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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Aurora O.
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Thank you for your service
August 10, 2020

Thank you for your service.
My order was delivered on time and it was beautiful.

Date of experience: August 10, 2020
Maryanne K.
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Very expensive handling charge
August 10, 2020

Very expensive handling charge

Date of experience: August 10, 2020
Rachel S.
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Thank you!
August 10, 2020

Thank you!

Date of experience: August 10, 2020
Lauren F.
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It was our best friends wedding!
August 10, 2020

It was our best friends wedding! Thanks for helping making it special!

Date of experience: August 10, 2020
Jan F.
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You all are great!
August 10, 2020

You all are great!
She said she has never seen flowers so beautiful

Date of experience: August 10, 2020
Venkat A.
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Enjoyed shopping at this site
August 10, 2020

Enjoyed shopping at this site

Date of experience: August 10, 2020
Susan K.
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My gift recipient was thrilled with the beauty and presentation of the flowers

Date of experience: August 10, 2020
Tanya R.
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...
August 10, 2020

Date of experience: August 10, 2020
Cynthia R.
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I'm paying 2 separate charges of service/handling in one order. One order was delivered on time, the other was not delivered until late the next day. Why would I place one order to not have it delivered together? Then when I called to get a status on the other half your customer service never called me back.

Date of experience: August 10, 2020
Ben C.
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Easy and helpful ordering
August 10, 2020

Easy and helpful ordering. The arrangement was better than anticipated. The delivery was prompt and a picture was sent for confirmation. Excellent service.

Date of experience: August 10, 2020
Susan G.
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Bargain prices!
August 10, 2020

Bargain prices!

Date of experience: August 10, 2020
Astrid M.
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The surprise $15 handling fee was disappointing
August 10, 2020

The surprise $15 handling fee was disappointing. Otherwise you would have been about to start getting a ton of business from me.

I didn't get confirmation from you when delivery was complete and the flowers did not look like the image. They were nice but not what I ordered.

Date of experience: August 10, 2020
Charles B.
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I love the site
August 10, 2020

I love the site. Excellent proces and quality.

Date of experience: August 10, 2020
FM N.
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My only issue is it doesn't show you the total cost until you have entered your billing information. I'm not comfortable with that. I would like to see the invoice amount prior to entering credit card information.
Coupon was applied as indicated in email. Very satisfied with the same day delivery and arrangement. Flower arrangement was a gift and it turned out beautiful. They were prettier than described. Will order again from them.

Date of experience: August 10, 2020
Leo B.
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I find the way the prices are listed to be deceptively unclear. It takes away from the trustworthiness of the business. The recipients of the last two orders said they were beautiful which is ultimately all that matters. The $14.99 shipping and handling is absurd (and the obvious way any applied discounts are recouped). After 3 orders I'm now 'Silver' but again it's unclear what that means. Is the silver status better than the 25% I'm being offered in one email or the $12.19 credit I'm being offered in a different email? Why don't I have the option to compare all my offers in one place and choose? Again, this is what I mean by unclear. I'd like to feel good after sending a loved one a gift. I've yet to feel that way shopping here. So why have I ordered three times? Convenience. If I had more time, I'm sure I'd find better deals.

Date of experience: August 10, 2020
Maureen H.
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My recipient was delighted with her flowers and the container in which they arrived. Thank you.

Date of experience: August 10, 2020
michelle g.
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Fast and easy service
August 10, 2020

Fast and easy service.

Date of experience: August 10, 2020
Elizabeth Y.
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My order number is 412719025
August 10, 2020

My order number is *******. The flowers my daughter received for her birthday today were not like the photo of the European. I ordered the premium option of item and the flowers that arrived were sparce and looked nothing like what was ordered Item #BF52-11KM. I have used From You Flowers for over five years. This is the first time I have been truly disappointed.

Date of experience: August 10, 2020
Patricia R.
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I ordered 2 arrangements, a regular and a deluxe and the deluxe was the same size as regular one.

Date of experience: August 10, 2020
Frances J.
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I ordered these Flowers on 8/7 did not receive them till 8/9. They were delivered to the wrong address and the neighbor was nice enough to take them to the right address. Not very satisfied this time. Have ordered from you before with no problem.

Date of experience: August 9, 2020