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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Paul S.
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Nice bouquet, however the lilies have not opened after 2 days.

Date of experience: June 21, 2018
frank b.
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Would not accept my discount code
June 21, 2018

Would not accept my discount code
Price was advertised as $39.99 but charged as $49.99
Extra price for next day delivery & no mentioned made of a service charge & handling

Date of experience: June 21, 2018
Kate K.
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Additional costs ended making this purchase not much different from 1800 flowers. But it's nice to have different options

Date of experience: June 21, 2018
Deborah H.
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Recommend to others, delivery on time
June 21, 2018

Recommend to others, delivery on time. Flowers as described.

Date of experience: June 21, 2018
boyd Y.
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Would be nice if u could see the handling/shipping cost ahead of purchase time. The flowers were beautiful and showed up on time.

Date of experience: June 20, 2018
Steve E.
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I order the largest arrangement and from tge picture I erongfully assumed it would be similar to the picture. It was not. Thinking baby breath, and a fee shoots, nope. The difference was how many and nothing else was added. Very disappointing.

Date of experience: June 20, 2018
JR E.
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I appreciate very much your immediate feedback and explanation of the costs and the courteous way you responded. I also saw a picture of the succulent arrangement that was received and it was very beautiful. Thank you.

Date of experience: June 20, 2018
Dean H.
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Pleasantly pleased
June 21, 2018

Pleasantly pleased.

Date of experience: June 20, 2018
Ronald Z.
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They didn't mention shipping and handling
June 21, 2018

They didn't mention shipping and handling. Big surprise at the end. You should be upfront with those extra charges

Date of experience: June 20, 2018
Liz H.
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Great value beautiful roses
June 21, 2018

Great value beautiful roses

Date of experience: June 20, 2018
Lynn H.
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Very pleased with the ordering process and my friend loved the basket of plants.

Date of experience: June 20, 2018
Dave a.
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Didn't like the surprise $14.99 at the end
June 20, 2018

Didn't like the surprise $14.99 at the end.

Date of experience: June 20, 2018
Kellie O.
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No comment
June 20, 2018

No comment

Date of experience: June 20, 2018
Sergio H.
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I am concerned about the delivery time window
June 20, 2018

I am concerned about the delivery time window. There's place to address that during the ordering process.

Date of experience: June 20, 2018
Jeanne Y.
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I didn't know until the very end that there was a $15 delivery charge. This was supposed to be local.

Date of experience: June 20, 2018
Jenny E.
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She loved the flowers that you guys I look forward to another purchase with you soon.

Date of experience: June 20, 2018
Billie J.
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Very easy website to use
June 20, 2018

Very easy website to use. I picked the option to let the florist decide. In the future I will select my own arrangement.

Date of experience: June 20, 2018
Stephanie U.
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The product I received looked nothing like the picture and was red flowers not yellow and I paid for a larger order and it looks like the smaller order.

Date of experience: June 20, 2018
Cyndie D.
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I always order from here
June 20, 2018

I always order from here.
Alot.

Date of experience: June 20, 2018
Jane J.
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Disappointed that had to upgrade to get delivery

Date of experience: June 20, 2018