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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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AJ L.
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The same day orchid order that I placed was processed immediately and my credit card charged. Unfortunately, soon after I received an email that my delivery date was changed to the following day. Had I known that before placing my order, I would have done business with a merchant who could fulfill the same day promise. In the end a completely different orchid variety arrived, bright pink/purple spotted, looking nothing like the all white orchid I had ordered as a sympathy gift. Very disappointed in the lack of customer service- and embarrassed by the product that arrived on my behalf, in this circumstance.

Date of experience: June 23, 2018
Grace J.
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It was great!
June 24, 2018

It was great!

Date of experience: June 23, 2018
Daniel e.
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It was good, how ever it did not look anything like the picture on website.

Date of experience: June 23, 2018
Jasmyn K.
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...
June 24, 2018

Date of experience: June 23, 2018
Gerard N.
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With first time customers, a phone call is preferable over having my order cancelled. I placed an order for same day delivery then went back to work thinking I was done. I find it later that my order was cancelled!... because it was my first time ordering. If the young lady I spoke with had not upgraded me, it would've been a disaster. So, good "save" on her part but it could've been avoided in the first place with a call on your part not a cancel.

Date of experience: June 23, 2018
Tiffany Z.
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This was a gift for a friend and it arrived on the date requested. The presentation of the flowers was not amazing, but the order was accurate.

Date of experience: June 23, 2018
maureen s.
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Flowers were beautiful I sent them to my son for his anniversary and they were very please

Date of experience: June 23, 2018
Janice T.
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I am very dissatisfied
June 23, 2018

I am very dissatisfied. I used your service back in May and was very happy with the product that is why I used you again. The recipient just sent me a picture of the flowers that were delivered and I must tell you they do not look like a bouquet of flowers that are suppose to be the premium size. Very unhappy with this delivery. Please advise why the quality was not up to par from my may delivery.

Thank you,

Janice Zweigart

Date of experience: June 23, 2018
Jeanine J.
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Easy and fast with great selection
June 23, 2018

Easy and fast with great selection.

Date of experience: June 23, 2018
Sharon D.
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I love your flowers
June 23, 2018

I love your flowers. Your service is unlike anything else I have ever seen from other on-line flower companies. The prices are reasonable, the delivery service is fantastic and I will continue to use you for all my flower needs. Thank you for being such a reliable company to deal with.

Date of experience: June 23, 2018
Diana L.
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Delivery charges were to high!
June 23, 2018

Delivery charges were to high!

Date of experience: June 23, 2018
Jeri H.
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Thought the flowers were less then in photo
June 23, 2018

Thought the flowers were less then in photo

Date of experience: June 23, 2018
Natasha S.
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Thank you for the excellent service!
June 23, 2018

Thank you for the excellent service!

Date of experience: June 23, 2018
sara B.
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Sometimes the flowers are not fresh, don't last long or the flowers are not as depicted in the photo

Date of experience: June 23, 2018
CD L.
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The service was great, infact I would say you went beyond my expectations when the delivery girl called me to confirm details. The only concern that i have is that you only seem to deliver during buisness hours, which is when everyone is at work. A change I would recommend would be the option to deliver in the afternoon.

Date of experience: June 23, 2018
Debra H.
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So easy!
June 23, 2018

So easy!

Date of experience: June 23, 2018
J L.
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This is my first order and hoping the flowers are as beautiful as pictured. My only disappointment was that they were delivered a day late. Apparently, I didn't give enough information about the address. I failed to give the name of the Apartment complex, once that was corrected, the floweres were delivered the next morning. My sister said that they are beautiful. She is very happy, so that is what is important. I would order again, thank you.

Date of experience: June 23, 2018
Robin C.
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Beautiful arrangement delivered same day
June 23, 2018

Beautiful arrangement delivered same day. Flowers were fresh and lovely.

Date of experience: June 23, 2018
April K.
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My mom was very happy with her flowers and chocolate! She told me driver was very nice!

Date of experience: June 23, 2018
Jim C.
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Your online store needs to make expedited delivery MUCH MORE PROMINENT! It's like you were hiding it.

Date of experience: June 23, 2018