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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Marcille F.
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User friendly site, thank you!
June 30, 2018

User friendly site, thank you!

Date of experience: June 30, 2018
CAP I.
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Threat experience
June 30, 2018

Threat experience.

Date of experience: June 30, 2018
Kara K.
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Shopping was great hoping the end result will look as good as the pictures do

Date of experience: June 30, 2018
Alayna T.
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Supposed to be a rainbow bouquet
June 30, 2018

Supposed to be a rainbow bouquet. Got all pink roses and one broken, dead one.

Date of experience: June 29, 2018
Simon Q.
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Your service for people like me who give to people who are kind is without equal. I was so impressed that I ordered from Sydney Australia to deliver next day in Washington USA with a few clicks. You even followed up after delivery! Amazing!

Date of experience: June 29, 2018
JoAnn A.
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The flowers were a gift for my aunt who was delighted!

Date of experience: June 29, 2018
April J.
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There were so many varieties, prices and styles to choose from. It made it convenient to find exactly what I was looking for. My only regret was that I wasn't able to sort the options under a menu heading (for example, I clicked on SYMPATHY in the menu bar and it took me to almost 500 options, but I couldn't filter and/or sort from there (only from the home page which included EVERYTHING).

Date of experience: June 29, 2018
David R.
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Exactly what I ordered!
June 30, 2018

Exactly what I ordered! My wife and kids loved it. Thanks!

Date of experience: June 29, 2018
Williette w.
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The buying process was easy
June 30, 2018

The buying process was easy

Date of experience: June 29, 2018
Patricia T.
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I did not see flowers
June 30, 2018

I did not see flowers. Recepient sais they were pleased.

Date of experience: June 29, 2018
Oscar A.
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Awesome service
June 30, 2018

Awesome service. Prompt and reasonably priced for a last minute purchase and delivery request.

Date of experience: June 29, 2018
Joshua T.
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The flowers were just as described and made it to the funeral home on time

Date of experience: June 29, 2018
Tony Q.
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I don't like the suprise $15 handling fee that isn't displayed until the last step. Deceptive practice.

Date of experience: June 29, 2018
Cathi C.
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All great will use again
June 30, 2018

All great will use again

Date of experience: June 29, 2018
Cindy K.
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Website easy to use and I like the options for delivery. Delivery on time and product as expected.

Date of experience: June 29, 2018
Grimelda G.
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It was so easy to do my order!
June 30, 2018

It was so easy to do my order! I was worried my mother would not receive her flowers on time for mother's day but they did and my mother loved the flowers that she received and still speaks about them and how beautiful they were. They put a smile on her face and that is worth everything to me! Thank You for a beautiful job well done!

Date of experience: June 29, 2018
Alla Z.
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Your service is very good
June 30, 2018

Your service is very good. But first you gave price $59.99. After checkout - $69.99. Why you change price?

Date of experience: June 29, 2018
Nancy C.
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I placed the order on 6/21 to be delivered on Monday 6/25. I had to call 3 times on 6/26 to find out what was going on and when would it be delivered. It should have had a large purple ribbon but it only had a small thin pink ribbon. THANK GOODNESS the mylar balloon was attached.
I was first told that they tried to deliver on Monday but no one was home. NOT...my employee is on LOA and was home all day with the front door open because it was warm that day. It was very unfortunate that I had to keep following up with my employee who was home resting from surgery to verify the delivery was actually made.
The phone reps tried as best they could to help, but this was a VERY POOR experience.

Date of experience: June 29, 2018
James R.
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Easy directions to follow
June 29, 2018

Easy directions to follow. I will order from this site in future.

Date of experience: June 29, 2018
Russelene R.
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Customers very satisfied!
June 29, 2018

Customers very satisfied!

Date of experience: June 29, 2018