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From You Flowers

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day

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1,334,817 reviews

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Gail R.
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Great and easy site!
July 6, 2018

Great and easy site! Great customer service!

Date of experience: July 6, 2018
Marcel j.
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Chocolate was totally melted...
July 6, 2018

Chocolate was totally melted...

Date of experience: July 5, 2018
Joseph U.
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There is no reason NOT to like shopping with your company; you have an extensive line of beautiful floral arrangements for all occasions.

Date of experience: July 5, 2018
Jordyn T.
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Did not like last minute very large shipping cost, should have been more advertised

Date of experience: July 5, 2018
Julie O.
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Very pleased
July 6, 2018

Very pleased. Couldn't ask for anything better except maybe a little earlier on the delivery. But the assortment was so beautiful! Better than the picture! The card was filled out exactly as requested. It was for my moms 81st birthday and it put her and my dad in tears! It caused notice from Neighbors and was just more than I could have hoped for! THANK YOU SO MUCH!

Date of experience: July 5, 2018
Roxane N.
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Great, my mother was so very happy with the flowers and the picture vase was incredible, thank you my father just died 5/24/2018 and I wanted something special and the picture vase was perfect pic of the two of them 2 years ago at their grandsons wedding. Thank you so very much beautiful

Date of experience: July 5, 2018
Hector G.
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All was good but I do think is a little bit over priced

Date of experience: July 5, 2018
Linda J.
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So very reasonably priced
July 5, 2018

So very reasonably priced.

Date of experience: July 5, 2018
Gerry H.
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My friend loved her flowers and was so grateful for them.

Date of experience: July 5, 2018
Carol W.
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I have ordered three times this week
July 5, 2018

I have ordered three times this week.

Date of experience: July 5, 2018
Diane Q.
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Easy
July 5, 2018

Easy

Date of experience: July 5, 2018
Megan S.
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The website was easy to use
July 5, 2018

The website was easy to use. I ordered flowers to be delivered as a gift on the same day and received notification that they had been delivered. However when I spoke to the recipient on the following day, she had NOT received the flowers. The customer service representative I spoke to was very professional and the flowers were eventually delivered the day after they were ordered. The recipient sent me a picture of the arrangement. It was very pretty, but somewhat different than the picture on the website.

Date of experience: July 5, 2018
wanda O.
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Price just a little to high
July 5, 2018

Price just a little to high

Date of experience: July 5, 2018
Brice B.
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Don't say you're going to give me a %20 discount and not deliver. The original price of the flowers were $19.99, but when I went to order it said the flowers were $29.99 and that you gave me a %20 discount to make it $19.99 which doesn't make any sense. Anyways last time I used this site my flowers weren't delivered and I had to keep calling just to get a refund. Please make sure my flowers are delivered tomorrow.

Date of experience: July 5, 2018
Melissa H.
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Quick and easy
July 5, 2018

Quick and easy. The flowers delivered were beautiful!

Date of experience: July 5, 2018
Brad J.
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I really appreciate the way you replaced the roses I sent last week when they were delivered in a box and left in storage overnight. I will continue to use your service for my flower deliveries.

Date of experience: July 5, 2018
Austin N.
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Quick and easy
July 5, 2018

Quick and easy. Was able to find what I was looking for

Date of experience: July 5, 2018
Viola T.
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Good Service and Product!
July 5, 2018

Good Service and Product! I would send more flowers and gifts if the service charges were a bit lower.

Date of experience: July 4, 2018
Sandra W.
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The recipient is in California and I am in Ohio. I have to trust the flowers will be as nice as the photo. So far they have done a wonderful job. Thank you!

Date of experience: July 4, 2018
Theresa P.
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Easy and fast!
July 5, 2018

Easy and fast! Delivery was on time and the Bonsai Tree was magnificent! Thank you!

Date of experience: July 4, 2018