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From You Flowers

4.1

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise elegance or impact.

We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.


fromyouflowers.com
Founded in 2002
Old Saybrook, CT, United States
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From You Flowers Reviews Summary

The company has garnered significant negative feedback regarding its customer service and product delivery. Common complaints include late deliveries, poor-quality flowers, and unresponsive support, leading to customer frustration and disappointment. Many customers have reported receiving arrangements that did not match their orders, contributing to feelings of being misled. Conversely, a small number of reviews highlight satisfaction with the quality and variety of flowers when orders are fulfilled correctly. Overall, the prevailing sentiment suggests a lack of reliability and accountability, indicating a critical need for improvements in service and product consistency.

This summary is generated by AI, based on text from customer reviews

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1,334,817 reviews

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Alex W.
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Easy online experience and easy online checkout

Date of experience: July 6, 2018
Judy R.
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This makes sending flowers so easy!
July 6, 2018

This makes sending flowers so easy! The birthday girl said her flowers were beautiful.

Date of experience: July 6, 2018
Jessica M.
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The prices are misleading
July 6, 2018

The prices are misleading. I ordered an arrangement that was 39.99. My total was 57.97.

Date of experience: July 6, 2018
Sandra G.
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It was very easy to find what I was looking for and the flower arrived just like I ask. So i will use this site again to order flowers again

Date of experience: July 6, 2018
Beverly C.
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Our granddaughter was very happy to receive her flowers after her surgery. Thank you.

Date of experience: July 6, 2018
Meenakshi K.
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This was a birthday present for my mother and I was not told at order time that the flower gift would arrive a day late. It would be good to offer your customers the option of cancelling at order time if the delivery time cannot meet their gift deadlines. Regardless, Mom was thrilled with the bouquet and said it was very beautiful.

Date of experience: July 6, 2018
Sally S.
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Very good work..
July 6, 2018

Very good work. Will order again.

Date of experience: July 6, 2018
Cindy N.
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Easy site to deal with
July 6, 2018

Easy site to deal with. I haven't seen the flowers yet but will on Saturday. I hope they are as nice as they looked on the photo.

Date of experience: July 6, 2018
Laurie L.
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Purchased a beautiful (or what I thought was going to be a beautiful bouquet) bouquet. The one delivered was nothing like the picture online. Half the size. Was suppose to be bright and colorful,was drab looking, used the cheapest looking flowers ever and colors of flowers didn't even blend nice together, no colorful ribbons that showed also in the picture. What was suppose to be a nice gesture to tuned into an embarrasment. Of course customer care response was that the flower shop can substitute for inseason flowers, it is summertime right aren't most flowers in bloom right now? I get that maybe not all flower shops have all flowers but these were pretty generic ones and they could have made it at least the size I paid for and added the ribbon. They want to offer me a 10.00 off coupon for not being satisfied ha like I would ever order from them again!

Date of experience: July 6, 2018
Juan D.
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...
July 6, 2018

Date of experience: July 6, 2018
LindaToby Y.
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Easy website to use
July 6, 2018

Easy website to use. However, the flowers received did not match the picture I selected. The bouquet delivered was beautiful, but not as colorful as what was pictured. It was all yellow and orange. The picture showed reds and blues as well. That's why I selected that particular bouquet. It was so colorful. I even upgraded to the Deluxe, so I was disappointed. My friend didn't see the original picture, so she was still very happy. I just feel like what she got was not what I paid for.

Date of experience: July 6, 2018
Gregory M.
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Great selection
July 6, 2018

Great selection. Great price. Great service

Date of experience: July 6, 2018
Timothy R.
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It seemed fine
July 6, 2018

It seemed fine. But it depends on the delivery

Date of experience: July 6, 2018
Jeff N.
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So far, ease of use
July 6, 2018

So far, ease of use. Waiting to see outcome.

Date of experience: July 6, 2018
Josie T.
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So far it has been a great experience
July 6, 2018

So far it has been a great experience. I will decide if I use the service in the future after the flowers have been delivered.

Date of experience: July 6, 2018
Donna R.
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Great
July 6, 2018

Great

The person that received the flowers sent us a picture and it was not what we saw in the ad. For $51.00 it should have been a lot bigger and put together a lot better. It looked so cheap.

Date of experience: July 6, 2018
Diane m.
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You should be upfront about the delivery charge at the beginning, not end. It takes too long to find out for customer.

Date of experience: July 6, 2018
Gail R.
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Great and easy site!
July 6, 2018

Great and easy site! Great customer service!

Date of experience: July 6, 2018
Marcel j.
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Chocolate was totally melted...
July 6, 2018

Chocolate was totally melted...

Date of experience: July 5, 2018
Joseph U.
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There is no reason NOT to like shopping with your company; you have an extensive line of beautiful floral arrangements for all occasions.

Date of experience: July 5, 2018